As a Business Analyst under Mergers and Acquisitions at Tata Consultancy Services, I am responsible for analyzing, evaluating and providing recommendations on potential acquisition targets, as well as facilitating the integration of acquired companies into TCS. I collaborate with internal teams to identify business needs, gather requirements, conduct due diligence, and create project plans for successful integration. I also assist in the development of business cases, financial models, and valuations to support decision making.

- Managed a book of personal lines business, including renewals, endorsements, and new business- Built and maintained strong relationships with clients, providing exceptional customer service and addressing their insurance needs- Identified cross-selling and up-selling opportunities to grow the book of business- Collaborated with team members to develop insurance solutions and proposals for clients- Kept up-to-date on industry trends, product updates, and changes in regulations- Participated in training and development opportunities to enhance product knowledge and sales skills- Maintained accurate records and documentation in agency management systems

- Built and maintained relationships with assigned customers, serving as the primary point of contact and advocate for their needs- Conducted regular check-ins and reviews with customers to ensure their success and identify areas for improvementCollaborated with cross-functional teams, including sales, support, and product, to develop and implement strategies to drive adoption, retention, and growth- Identified and escalated customer concerns or issues, working with internal teams to provide timely and effective solutions- Monitored customer engagement and usage metrics, analyzing data to identify trends and opportunities for improvement- Developed and deliver customer training and educational materials, both in-person and remotely

Senior Consultant that work directly with the Channel Team and their customers to identify and understand their business needs. Responsibilities included: - Develop and deliver product demos and presentations to potential and existing customers- Collaborate with sales teams to identify opportunities to upsell and cross-sell mobile forms to existing customers- Participate in trade shows and events to promote our mobile forms product and generate leads- Maintain up-to-date knowledge of industry trends and product updates to effectively communicate the benefits of mobile forms to customers- Conduct training sessions and provide ongoing support to customers to ensure successful adoption and usage of the product- Maintain accurate records and documentation of customer interactions in CRM systems

One of two sales support specialists to start the support department for a start up SaaS company based out of Reston Virginia. Received and responded to 50-100 emails and phone calls per day.

In this role, I worked closely with physical therapists, occupational therapists, and speech therapists to provide support and assistance during therapy sessions for patients with various injuries or disabilities.Responsibilities included:- Assist therapists in setting up and preparing for therapy sessions- Provide direct support and assistance to patients during therapy sessions, including helping with exercises and movements- Monitor patients during therapy sessions and report any changes or concerns to the therapist- Maintain cleanliness and organization of therapy areas and equipment- Transport patients to and from therapy sessions as needed- Document patient progress and participation in therapy sessions- Communicate with therapists and other members of the healthcare team to ensure consistent and effective patient care

Manage and opporate front desk and pro shop at Berwyn Squash and Fitness

Outside sales representative responsible for: - Developing and implementing strategies to increase physician and practice referrals to Center for Vein Restoration- Building and maintaining relationships with physicians and medical practices through regular communication and in-person visits- Conducting presentations and provide educational materials to physicians and practice staff to promote awareness of our services- Attend medical conferences and events to promote our services and build relationships with potential referral sources- Collaborate with marketing and sales teams to develop and execute referral marketing campaigns- Maintaining accurate records and documentation of physician interactions in CRM systems- Monitor physician and practice referral patterns and trends to identify opportunities for improvement

Senior Guard from 2007-2010Race Team Captain from 2008-2010