Corey Smith Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Core Accountabilities Responsible for all aspects of managing a single medium to large volume store Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards Manage financial budget including labor costs and overall expenses Develop strategies to maximize role of store within District (look beyond single store to district impact) Manage Department and… Show more Core Accountabilities Responsible for all aspects of managing a single medium to large volume store Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards Manage financial budget including labor costs and overall expenses Develop strategies to maximize role of store within District (look beyond single store to district impact) Manage Department and Assistant Managers and develop in-store talent. Responsible for communication and delivery of rewards and recognition for store team Creates plans to address loss prevention concerns with LP Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning. Show less

Calgary, Canada Area

Training Coaching and Development Ensure effective use of training and tools and have the proper succession planing. Counsel and effectively resolve team performance issues through effective coaching, utilizing structured store visits. Performance Improvement Plans and the Development Plans Hiring and Succession Planning Ensure recruitment/hiring decisions are made with a sense of urgency and a commitment to hiring the best talent Be committed to internal… Show more Training Coaching and Development Ensure effective use of training and tools and have the proper succession planing. Counsel and effectively resolve team performance issues through effective coaching, utilizing structured store visits. Performance Improvement Plans and the Development Plans Hiring and Succession Planning Ensure recruitment/hiring decisions are made with a sense of urgency and a commitment to hiring the best talent Be committed to internal promotion and employee career pathing, through effective coaching and mentoring Ensure a commitment to retaining talent by creating an environment where associates feel valued and respected Retain the best talent through a commitment to fair and just management practices Customer Service Excellence Ensure all store teams provide customers with a memorable and enjoyable shopping experience at all times - Ensure store teams maintain NCO standards at all times, including the back room Ensure all team members are committed to providing friendly and knowledgeable service Respond appropriately to customer inquiries/concerns, making decisions, whenever possible, in favour of the customer Ensure that all employees are and up to date with customer service and product knowledge Sales and Wage Cost Ensure stores meet the sales plan and effectively utilize available resources to maximize business opportunities and respond strategically and promptly to fluctuations in order to activate sales Review revenues and expenses monthly; communicate financial results to the Store Managers Loss Prevention Ensure stores achieve shrink targets and inventory results - Ensure Loss Prevention policies and practices are adhered to in order to reduce internal and external theftEnsure Systems Policies and Procedures are adhered to Accomplishments:Increase profits in district 15% year-over-yearStarted with 4 stores in my district now have 10 stores Show less