Operations Manager
Current• Directed daily operations, overseeing staff, inventory management, and ensuring top-tier customer service.• Implemented strategic initiatives resulting in increased sales by 70%.• Developed and executed operational policies and procedures to enhance workflow efficiency and productivity.• Conducted regular performance evaluations, provided coaching and training to staff for skill enhancement and improved service delivery.• Managed vendor relationships, negotiated contracts, and maintained inventory levels to meet demand while minimizing waste.• Collaborated with marketing team to develop and implement promotional strategies, resulting in increased foot traffic and revenue.