Corey Waters Email & Phone Number

Eureka, Mo, Us

Saint Louis, Mo, Us

Centene-Envolve Director Product Analytics, Product Modeling, Product Assessment Analytics and Vendor Reporting● Managed Dental, Vision, Phone triage, outreach, vendor and product outreach high volume reporting, operations reporting, and analytics. ● Managed a team of 12, addressing up to 50 weekly report requests, achieving a 50-65% reduction in open requests and a 70% decrease (improvement) in response time.● Supervised the development, ETL processes, and support of data marts.● Led projects across various healthcare domains, including BI dashboards, claims, utilization management, provider data, and member outreach analytics.● Managed Biostatisticians and Data Scientists on framing data and conducting outcome analyses for financial and clinical impact, translating results into White Papers and formats for sales, operations, and strategy.● Collaborated on data design models for product analyses across companies, focusing on clinical outcomes.

Saint Louis, Mo, Us

Centene-NurseWise | Clayton, MO Director Process Improvement (and Analytics). Process Improvement and Analytics ● Directed two key departments, significantly impacting company operations and reporting processes.● Established and managed a Process Improvement team, handling recruitment, project execution, SharePoint organization, standard documentation, and ROI calculations.● Revitalized the Analytics department, emphasizing skills development, report automation, tracking, validation, template use, and client reporting.Process Improvement:● Founded and led NurseWise's first Process Improvement department, applying Six Sigma DMAIC for major project successes.● Directed projects aimed at Return on Investment, achieving estimated 5-year savings of $1.9M+.● Managed a project improving ER triage documentation, compliance, and billing reconciliation, significantly reducing errors.● Developed a process with a daily report that increased the call documentation rate by 30%.● Enhanced ER triage "default call" documentation, cutting error rates by 40%, and improving relations with a major client.● Spearheaded a team that cut ER triage time and costs, including a 3-minute reduction in average call time, and set up a SharePoint data mart for efficient grievance documentation and real-time issue tracking.Reporting and Analytics:● Led the revamp of NurseWise's data mart, promoting collaboration among Process Improvement, Analytics, and IT departments for a scalable, sustainable warehouse.● Enhanced company-wide data comprehension, improved inter-departmental communication, and minimized silos in report generation.● Overhauled dashboards for dynamic reporting, achieving real-time operational insight, better contract compliance, and heightened client and team satisfaction.● Established a quality validation process, improving client experiences, analysts' business acumen, and reducing compliance issues.

Saint Louis, Mo, Us

Centene Corporate | ClaytonManager of Clinical Health Economics, Clinical Health Economics and Outcomes | 2005 - 2014● Oversaw a multi-state data analyst team for clinical reporting across Centene health plans, handling over 375 standard reports, ad hoc reporting, and analysis in clinical operations, HEDIS, and pay-for-performance.● Led a 'Business Intelligence' initiative to standardize reporting and templates, reducing report numbers across health plans.● Developed care gap analyses in Impact Pro for Centene, improving operational processes with notifications and outcome visualizations.● Formulated standard calculations for pay-for-performance and physician quality/awards, including a provider payment allocation algorithm.● Spearheaded reporting design for corporate NCQA-qualified programs, highlighting potential impacts of demographic shifts.● Directed analysis of clinical intervention programs, delivering real-time insights for strategic planning in health plans and corporations. Collaborated with medical specialty companies on care management program metrics, contract requirements, and operations.

Mba

Bs, Accounting