With over 13 years of experience in market research and data analysis, I am a senior insights manager at Trone Research + Consulting, a leading agency that helps clients understand and improve their customer experience. I lead a team of talented professionals who deliver high-quality insights and recommendations to support strategic decision-making and customer satisfaction.My passion is to make an impact on the customer journey by assessing features, functions, and benefits at the customer level and ensuring market presence and success. I have the skills and expertise to design, execute, and manage complex research projects, from data collection and analysis to reporting and presentation. I also collaborate with internal and external stakeholders, including sales, IT, management, and operating staff, to provide as-needed support and guidance. I am a customer enthusiast, a dedicated project manager, a talented analyst, and a burgeoning marketer.