Corey Butler Email & Phone Number

Naas, Ie

Employee engagement group panel member and nominated group plannerProcessing customer related queries and requests efficiently and consistently.Ensuring knowledge and attention to detail by providing accurate and comprehensive information to customers about our organisation and services.Addressing customer service queries and complaints, collaborating with relevant departments to ensure timely resolution. Shadowing new staff members to ensure compliance with customer service standards and standard operational procedures of the company.New customer account set ups - coordinating with sales team and representative management to ensure customer satisfaction.Assisting retentions scheme with the closure of customer accounts.Adhering to GDPR regulations set by government officials.Utilising my customer service knowledge and skills to improve customer experience.Demonstrating my ability to remain consistent and professional in all aspects of my role.

Responsible for the efficient and friendly operation of the front of house.Supervising and delegating tasks to a salon team of 18.Scheduling client appointments with use of shortcuts salon management softwareConducting daily, monthly and quarterly stock takes to ensure stock levels remain adequate and ordering salon stock accordingly.Deputising a management capacity upon absence of salon manager - formulating rosters,payroll timesheets etcWelcoming clients and ensuring client satisfaction.Opening and closing salon in accordance with opening hours, ensuring all procedures set by Peter Mark are conducted in a timely and efficient manner.Utilising personal and professional social media platforms to promote the services available in salon.