Corey F. Email & Phone Number

New York, Ny & Osaka, Japan

In 2011 I lived in Japan for one year studying the language. Being a huge anime and gaming fan, I noticed crazy arcade games that were not being brought to America. I decided to film several tutorial videos on these games and started to receive more requests from viewers. Since then I created my own studio to film my anime, gaming and drama reviews. I go to Japan twice a year to film conventions, events, Japanese lifestyle and games. I love bringing users footage they do not have access to along with interacting with my viewers and doing giveaways. If you love anime, manga, Japanese games or asian drama please follow me for some great news and fun.おきに (Okini, Thanks)

Las Vegas, Nevada Area

- Execute marketing efforts to raise brand awareness through digital activities and content creation- Build and maintain key industry relationships with publishers, content creators, and eSports orgs.- Working closely with the team to continue on evolving the Gameworks eSports brand division- Refine and manage North American digital and live streaming sponsorship strategies- Continue influences seeding w/ celebrities, VIPs, Twitch streamers, YouTube directors & more- Manage & improve customer support strategies through social media outlets

Osaka, Japan & New York, Ny

Started an online e-commerce brand which originally started on a Shopify platform in 2012. A year later I expanded the brand onto Amazon Seller Central. While selling on Amazon, I also started to communicate with wholesalers in Asia on getting custom products made for resale. Early 2014 I opened two more selling channels via eBay and Etsy. With the huge success in managing multiple channels and quality customer support, mid 2015 our brand was elected to take part in the Walmart selling platform. As of now, we are also selling on Amazon Mexico & Amazon UK.

New York, Ny

Hold accountability for ensuring satisfaction and retention among high-end online client base. Utilize active listening to assess and prioritize issues to expedite resolution to mitigate revenue loss and business impact; investigate concerns, including reviewing Linux-based data logs. Partner with internal engineering and development teams on technical issues. Liaise with vendors for third-party services to prevent issues and maximize availability of features for each client. Ensure adherence with PCI compliance standards. Track standard operating procedures and solutions to common issues on internal wiki. Key Achievements:** Earned company award of excellent customer support as well as receiving executive-level praise on numerous occasions during annual business revenue meetings.** Proactively structured interactions with clients experience large numbers of issues to increase ongoing contact, leading to rapid resolution and increased satisfaction.** Improved response times and accuracy of record keeping by recommending new support ticket system currently in use throughout the organization.** Selected for two-month engagement for Thailand division, providing seamless support between teams.

Osaka, Japan

Selected for internship role with well-recognized video game brand with accountability for orchestrating dissemination of relevant and high-quality information to gaming community. Tested video games. Responded to questions regarding games and related toys, anime, manga, and media; posted updates on Facebook. Tracked metrics and developed reports on community-member behavior. Key Achievements:** Demonstrated value-add related to targeted traffic gains for key US age groups compared to standard strategy for Japanese audiences.** Created YouTube channel to showcase Japanese arcade games for English audiences.** Seamlessly integrated into Japanese team, demonstrating respect, dedication, honor, and company-centric attitude in all interactions.

Boston, Ma

Provided strategic leadership for established online retailer, serving as Webmaster and content designer. Created graphics and layouts using Flash, Dreamweaver, and RTML; planned and implemented marketing campaigns and advertisements; reviewed analytical data to guide strategic direction. Forged rapport with customers; assessed and resolved concerns to promote satisfaction and retention. Acted as point of contact for vendors.Key Achievements:** Implemented new channels/feeds, to include Amazon.com, eBay, commission junction affiliate, and campaigner newsletter; boosted revenue by 20% in one year and by up to 50% in two years.** Played vital role in planning and executing web site redesigns to increase visual impact, customer response, and overall effectiveness of site resources.

Lindenhurst, Ny

Coordinated custom design projects for established silk-screening and embroidery company. Met with clients to assess needs, recommend basic designs, develop new images/graphics, and ensure satisfaction. Forged rapport with vendors and colleagues to seamlessly align resources throughout project life cycle to ensure completion of deliverables within quality, time, and budget specifications. Key Achievements:** Led integration of eBay auctions and PayPal integration to increase sales and reduce excess inventory.** Played central role in increasing revenue by 15% during tenure:. -- Championed expansion of silk-screening operations to include embroidery services that generated new sales; researched available equipment. -- Built and launched customer-facing website that highlighted past work and offered general pricing information to build interest and improve rate of response.

International Business

Prospective Student

Jlpt4, Japanese, 3.1

Bachelor'S Degree, Information Technology, 3.9

Received student of the year in 2002 & 2003 earning myself credit to attend the FlashFoward Expo 2002 & 2003 in Manhattan.