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Corey Rice Email & Phone Number

Location: Canada, Canada, Canada 5 work roles 3 schools

LinkedIn matched

✓ Verified May 2026 3 data sources Profile completeness 86%

Current company

RBC

Role

Location

Canada, Canada, Canada

Company size

79151 employees

Who is Corey Rice? Overview

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Quick answer

Corey Rice is listed as Director of Data and Analytic | Team Builder | Data Engineering | Agile PO | Technical Leader | Problem Solver at RBC, a company with 79151 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Corey Rice.

Corey Rice previously worked as Director of Data and Analytic at Rbc and Senior Manager - Contact Centre Technology at Rbc. Corey Rice holds Bachelor’S Degree, Bachelor Of Technology from Memorial University Of Newfoundland.

Company email context

Email format at RBC

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RBC

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Profile bio

About Corey Rice

Genesys - Reporting (ICON, InfoMart, CCPulse, OCS)o Developed a custom InfoMart solution to link VHT, Aspect WFM and Genesys Dialer data.o Design and deployment team for Genesys Dialer.o KVP support, development and design.o Provide Tier 3 level support to the Day Two Production Support Team.o SME for all troubleshooting and all production reporting issues. (Agent Level Stats vs. Queue Level, Genesys Metric vs. Aspect WFM and ETL issues)o Change Management - Identify, test and implement changes that arise from production issues or development activities. o Genesys technical resource for ETL process from Genesys to internal data warehouse.o SME for all InfoMart ETL and error.o Working knowledge of database schemaso Detailed call flow analysiso CCPulse workspace and template design and troubleshootingGenesys Frameworko Configuration of CME User, Groups, List Object and Applicationso Experience with T-Server, I-Servers, Message Servers, Configuration Server, SIP Servers,

Current workplace

Corey Rice's current company

Company context helps verify the profile and gives searchers a useful next step.

Rbc

toronto, ontario, canada

Website

rbc.com

Employees

79151

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Company profile

View company profile Email format

5 roles

Corey Rice work experience

A career timeline built from the work history available for this profile.

Director Of Data And Analytic

Current

Rbc

Toronto, Ontario, Canada

Feb 2022 - Present

Senior Manager - Contact Centre Technology

Rbc

Toronto, Ontario, Canada

Insights Enablement - Contact Centre Technology

Nov 2016 - Feb 2022

Team Lead

Rbc

Toronto, Canada Area

Mar 2016 - Nov 2016

Senior Tsa

Rbc Royal Bank

I am the Subject Matter Expert for the Data Intelligence team for the Royal Bank of Canada in the Contact Centre Technology group. My role is to provide end to end reporting support 24/7, development, design and implementation for the Contact Centers reporting applications. Genesys - InfoMart, URS, SIP, TServers, CCPulseCCMS and CCMAVerint - Quality.

Feb 2010 - Mar 2016

Network Administrator And Teacher

Sola - School Of Liberal Arts

Toronto, Canada Area

Network Administrator/High School Teacher

Jul 2005 - Feb 2010

Team & coworkers

Colleagues at RBC

Other employees you can reach at rbc.com. View company contacts for 79151 employees →

SS

Sarah Sutherland Colleague at Rbc Greater Toronto Area, Canada, Canada View → ML

Martinho Lasalette Colleague at Rbc Toronto, Ontario, Canada, Canada View → JW

Jj Walsh Colleague at Rbc New Minas, Nova Scotia, Canada, Canada View → AJ

Andrea Johnson Rbc Colleague at Rbc Harvey Station, New Brunswick, Canada, Canada View → SW

Sam Wong Colleague at Rbc Greater Vancouver Metropolitan Area, Canada View → JF

Judy Fong Colleague at Rbc Ottawa, Ontario, Canada, Canada View → SS

Sneha Sahi Colleague at Rbc Greater Toronto Area, Canada, Canada View → UH

Usha Haran Colleague at Rbc Whitchurch-Stouffville, Ontario, Canada, Canada View → LP

Larilyn Patague Colleague at Rbc Toronto, Ontario, Canada, Canada View → IE

Isaac Enkoom Jr Colleague at Rbc Greater Toronto Area, Canada, Canada View →

3 education records

Corey Rice education

Bachelor’S Degree, Bachelor Of Technology

Memorial University Of Newfoundland

Computer Networking Engineering Technologist Diploma

Rcc College Of Technology

Computer Networking Engineering Technician Diploma

Rcc College Of Technology

FAQ

Frequently asked questions about Corey Rice

Quick answers generated from the profile data available on this page.

What company does Corey Rice work for?

Corey Rice works for RBC.

What is Corey Rice's role at RBC?

Where is Corey Rice based?

Corey Rice is based in Canada, Canada, Canada while working with RBC.

What companies has Corey Rice worked for?

Corey Rice has worked for Rbc, Rbc Royal Bank, and Sola - School Of Liberal Arts.

Who are Corey Rice's colleagues at RBC?

Corey Rice's colleagues at RBC include Sarah Sutherland, Martinho Lasalette, Jj Walsh, Andrea Johnson Rbc, and Sam Wong.

How can I contact Corey Rice?

You can use AeroLeads to view verified contact signals for Corey Rice at RBC, including work email, phone, and LinkedIn data when available.

What schools did Corey Rice attend?

Corey Rice holds Bachelor’S Degree, Bachelor Of Technology from Memorial University Of Newfoundland.

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