Corey Stephenson Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Deliver prompt assistance to clients by addressing needs in a timely manner. Validate customer concerns related to Microsoft Licensing. Oversee subscriptions to guarantee accurate counts and pricing. Rectify SAP Subscription billing discrepancies as necessary. Utilize HSQL to locate accurate information and modify records as required. Collaborate with the.

Montreal, Quebec, Canada

Managed and optimized the ticket management system, implementing a redesigned workflow to enhance efficiency. Oversaw user setup, ensuring proper configuration and timely additions/removals. Utilized SQL to generate comprehensive and precise reports for multiple departments, specifically for the Center of Order Management system. - Took the lead in.

Montreal, Canada Area

Oversaw the Internal Ticketing System utilizing the Footprints Service Core platform. Implemented a seamless system that enabled our sales representatives to effortlessly connect with the relevant internal pre-sales and post-sales resources. Streamlined the overall process, freeing up valuable time for the sales team to focus on selling and generating.

Led and mentored a remote team, offering supervision and guidance to warrant optimal performance. Prepared reports for the executive team and acted as the third-level escalation point resolving complex issues and delivering expert support. Developed and delivered training materials for new team members. Assisted sales representatives and customers.

Supervised a remote teamnto ensure high performance and productivity. Prepared detailed reports for the executive team, presenting key findings and insights. Acted as the second-level escalation point, promptly resolving complex issues and providing expert support. Guaranteed adherence to service level agreements (SLAs). Developed and delivered.

Work with our company's buyers and suppliers to rush orders Follow up on Purchase Orders with multiple vendorsWork with multiple vendors online order processing tools Identify problem areas in order processing systems and suggest ways to correct.

Montreal, Quebec, Canada

Re-establish contact with past clients.Generate Sales quotes.Solve order problems and returns.

Montreal, Quebec, Canada

General sales and customer assistance. Generated Sales quotes. Worked with various suppliers to maintain, and bring in new products as they came to market.

Montreal, Quebec, Canada

Worked as a sales consultant, Generated sales quotes assisted with walk in customers. Maintained the stores stocks. Placed Special orders for customers. Prepared Customers orders for pick-up and or shipping.

Montreal, Quebec, Canada

Oversaw work being done in the garage to ensure that everything was done correctly as per the work order. Assisted customers in selecting the correct products to meet their needs. Also as responsible for placing special orders for stock that we did not maintain in store.

Montreal, Quebec, Canada

I assisted in opening a new store in Montreal, both in regards to mounting all the fixtures then Stocking the selves for the grand opening.Once the store was opened i ensured that the selves were Neat and stocked. Also assisted the department managers in placing orders to maintain the correct stock levels to meet our customers needs.

Osm, Office Systems Management

High School Diploma