Corey Stephenson

Corey Stephenson Email and Phone Number

Enjoying Something new. @ Data Center Warehouse
laguna hills, california, united states
Corey Stephenson's Location
Pincourt, Quebec, Canada, Canada
Corey Stephenson's Contact Details

Corey Stephenson work email

Corey Stephenson personal email

n/a
About Corey Stephenson

Corey Stephenson is a Enjoying Something new. at Data Center Warehouse. They possess expertise in sales, purchasing, training, customer service, troubleshooting and 31 more skills. They is proficient in Portuguese and French. Colleagues describe them as "Being outstanding at his career Corey is always readily available to assist in solving any issues that arise, with a can do attitude he has always been great at resolving challenges for my clients while maintaining a high standard of customer satisfaction.." and "Having worked with Corey for over 7 years (and counting), I find him to be a highly motivated team-player. Corey's ability to react quickly to every problem I have ever brought to him cements him in my mind as one of the most important, yet un-sung people that I have dealt with within our company. Corey is the quintessential problem solver you are looking for."

Corey Stephenson's Current Company Details
Data Center Warehouse

Data Center Warehouse

View
Enjoying Something new.
laguna hills, california, united states
Website:
4dcw.com
Employees:
24
Corey Stephenson Work Experience Details
  • Data Center Warehouse
    Sales Support Executive
    Data Center Warehouse Aug 2023 - Present
    Montreal, Quebec, Canada
  • Insight Canada: Office
    Systems Technician
    Insight Canada: Office May 2023 - Jun 2023
    Montreal, Quebec, Canada
    Deliver prompt assistance to clients by addressing needs in a timely manner. Validate customer concerns related to Microsoft Licensing. Oversee subscriptions to guarantee accurate counts and pricing. Rectify SAP Subscription billing discrepancies as necessary. Utilize HSQL to locate accurate information and modify records as required. Collaborate with the Development team to address any identified bugs. Warrant proper setup of all users in the Ticket management system. - Successfully transitioned from an application support role to a Cloud Billing position. - Collaborated closely with fellow support colleagues to gain a comprehensive understanding of requirements. - Took care of most Billing-related tickets within a short span of 3-6 months and contributed to the development of a specialized tool, in collaboration with a programmer, enabling efficient and accurate corrections.
  • Insight
    Systems Technicain
    Insight Sep 2019 - Jun 2023
    Montreal, Quebec, Canada
    Managed and optimized the ticket management system, implementing a redesigned workflow to enhance efficiency. Oversaw user setup, ensuring proper configuration and timely additions/removals. Utilized SQL to generate comprehensive and precise reports for multiple departments, specifically for the Center of Order Management system. - Took the lead in training new team members on system usage. - Collaborated with outside sales representatives to ensure timely preparation of annual maintenance quotes, guaranteeing uninterrupted support.
  • Pcm
    Manager Src
    Pcm Jul 2014 - Sep 2019
    Montreal, Canada Area
    Oversaw the Internal Ticketing System utilizing the Footprints Service Core platform. Implemented a seamless system that enabled our sales representatives to effortlessly connect with the relevant internal pre-sales and post-sales resources. Streamlined the overall process, freeing up valuable time for the sales team to focus on selling and generating revenue. - Established consistency and improved ticket management across diverse workspaces by addressing inconsistencies in ticket creation and required fields. - Implemented updates to align each workspace with specific requirements, ensuring accurate and efficient workflows.
  • Pcm
    Lead, Center Of Order Management
    Pcm Sep 2010 - Jun 2014
    Led and mentored a remote team, offering supervision and guidance to warrant optimal performance. Prepared reports for the executive team and acted as the third-level escalation point resolving complex issues and delivering expert support. Developed and delivered training materials for new team members. Assisted sales representatives and customers throughout the order process addressing inquiries and resolving concerns via phone, email, and other communication channels.
  • Pcm
    Senior Order Management Rep
    Pcm Jan 2009 - Sep 2010
    Supervised a remote teamnto ensure high performance and productivity. Prepared detailed reports for the executive team, presenting key findings and insights. Acted as the second-level escalation point, promptly resolving complex issues and providing expert support. Guaranteed adherence to service level agreements (SLAs). Developed and delivered comprehensive training materials for the New Center of Order Management. Conducted annual reviews of Tier 2 agents and analyzed survey data to identify opportunities for workflow enhancements. Supported sales representatives and customers throughout the order process, offering responsive support in various communication channels.
  • Pcm
    Order Management Rep
    Pcm 2005 - 2009
    Work with our company's buyers and suppliers to rush orders Follow up on Purchase Orders with multiple vendorsWork with multiple vendors online order processing tools Identify problem areas in order processing systems and suggest ways to correct.
  • Pcm
    Account Executive
    Pcm Aug 2004 - 2005
    Montreal, Quebec, Canada
    Re-establish contact with past clients.Generate Sales quotes.Solve order problems and returns.
  • Vasco Cigars
    Store Clerk
    Vasco Cigars May 2001 - Apr 2004
    Montreal, Quebec, Canada
    General sales and customer assistance. Generated Sales quotes. Worked with various suppliers to maintain, and bring in new products as they came to market.
  • Active Components
    Sales Associate
    Active Components 2001 - 2002
    Montreal, Quebec, Canada
    Worked as a sales consultant, Generated sales quotes assisted with walk in customers. Maintained the stores stocks. Placed Special orders for customers. Prepared Customers orders for pick-up and or shipping.
  • Wal-Mart
    Garage Cashier
    Wal-Mart Jun 2000 - Apr 2001
    Montreal, Quebec, Canada
    Oversaw work being done in the garage to ensure that everything was done correctly as per the work order. Assisted customers in selecting the correct products to meet their needs. Also as responsible for placing special orders for stock that we did not maintain in store.
  • Wal-Mart
    Night Stock Clerk
    Wal-Mart Jun 1999 - Jun 2000
    Montreal, Quebec, Canada
    I assisted in opening a new store in Montreal, both in regards to mounting all the fixtures then Stocking the selves for the grand opening.Once the store was opened i ensured that the selves were Neat and stocked. Also assisted the department managers in placing orders to maintain the correct stock levels to meet our customers needs.

Corey Stephenson Skills

Sales Purchasing Training Customer Service Troubleshooting Solution Selling Microsoft Office Process Improvement Direct Sales Order Management Account Management Leadership Salesforce.com Sales Process Channel Partners Management Sales Operations Cold Calling Sales Management Analysis Team Leadership B2b Product Marketing Networking Retail Storage Teamwork Resellers Customer Satisfaction Customer Relationship Management Time Management Forecasting Inventory Management Pricing Customer Relations Computer Sales

Corey Stephenson Education Details

  • John Abbot College
    John Abbot College
    Office Systems Management
  • Lachine High School
    Lachine High School
    High School Diploma

Frequently Asked Questions about Corey Stephenson

What company does Corey Stephenson work for?

Corey Stephenson works for Data Center Warehouse

What is Corey Stephenson's role at the current company?

Corey Stephenson's current role is Enjoying Something new..

What is Corey Stephenson's email address?

Corey Stephenson's email address is co****@****pcm.com

What is Corey Stephenson's direct phone number?

Corey Stephenson's direct phone number is +181888*****

What schools did Corey Stephenson attend?

Corey Stephenson attended John Abbot College, Lachine High School.

What skills is Corey Stephenson known for?

Corey Stephenson has skills like Sales, Purchasing, Training, Customer Service, Troubleshooting, Solution Selling, Microsoft Office, Process Improvement, Direct Sales, Order Management, Account Management, Leadership.

Who are Corey Stephenson's colleagues?

Corey Stephenson's colleagues are Jacob Silverstein, Risdi Anto, Jeff Boudwin, Dan Parris, William Burnett, Daniel Harla, Gina Johnson.

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