Corey Shields Email & Phone Number

Parkersburg, Wv, Us

Mclean, Virginia, Us

Ntiva is a Managed IT & Cloud Services Provider based in McLean, VA, with locations in Beverly Hills, CA, Long Island, NY, Del Ray Beach, FL, and Chicago, Illinois.Founded in 2004, our core mission is to provide the expertise, accountability and personal responsiveness that are often lacking in the IT services industry. Ntiva has always had this vision - it isn’t the technology that makes a managed IT service provider stand out, it’s the service!

Network Alliance manages, supports, and hosts software, files, and email on a secure network, which is accessible over the internet for small and medium sized businesses.

Network Alliance manages, supports, and hosts software, files, and email on a secure network, which is accessible over the internet for small and medium sized businesses.• Researched, resolved and responded to all customer issues and inquiries in accordance with current standards and procedures• Performed on-call and after hours service and support• Provided immediate responses to environment issues, performed root cause analysis, implemented effective resolution and followed up until ultimately resolved• Proactively maintained the environment in compliance with disaster recovery plans and procedures• Provided back end application and data management support, identified trends and suggested improvements to current standards, procedures and environment• Documented external and internal communication