Cori Hagan Email & Phone Number

· Drives adherence of program management and reporting processes, including resource coordination and project status dashboards.· Promotes knowledge sharing throughout the program’s operational business processes.· Perform contractual management of day-to-day operations of Government contracts, monitor compliance of all contracts pertaining to the PWS, other relative regulations, policies, and laws· Coordinates and facilitates activities and projects for federal agencies across the Federal Government· Manage all personnel actions across the program.· Facilitate collaborative discussions regarding resource assignment, utilization, and gap analysis between resource managers and leadership· Ensures the establishment and management of acceptance criteria with the government.· Management of hiring and onboarding/offboarding of all personnel.· Support meetings with government customers regarding existing and evolving requirements.· Ensure that portfolio consistently aligns with the priorities, mission statement, and fiscal year strategy of the organization.· Provide reporting on project portfolio across multiple programs providing routine weekly/monthly scorecard reports to executives - central communication hub for program information dissemination· Manages internal and external customer expectations to ensure the highest level of customer satisfaction while meeting business objectives and profitability.· Collaborate with subcontractors to determine joint value propositions, the allocation of work, and ensure complete customer satisfaction.· Prepare and present client-specific presentation materials to communicate and provide vision into our company's solutions and capabilities· Providing strategic consultation for data management and governance needs. Delivering Enterprise Information Management & Analytic solutions for business results.

Greater Fort Collins Area

Fort Collins, Colorado, United States

· Implemented and provided guidance related to PMO processes and policies including CPIC, Investment Health Assessments, PWS and Contract Deliverables in a Federal contracting project.· Oversaw the work of the project management staff while working with other department leaders to define, prioritize and develop projects within a 4-million-dollar program.· Analyzed financial data, including project budgets, risks, and resource allocation.· Accurately documented the projects creation, development, and execution within the program.· Ensured that project/department milestones are met while adhering to approved budgets and deliverables.· Provided analysis and reporting on portfolio data and metrics and Program specific updates to Federal leadership.

Fort Collins, Colorado, United States

Fort Collins, Colorado, United States

Prepare annual, quarterly, and monthly budgets for a multi-million dollar program. Perform monthly budget and spending analysis and report results to multiple stakeholders. Review and reconcile reports (Payroll, invoicing, etc.) prepared among numerous agencies/divisions within the government contracting process.

Assist in the management and completion of major software releases using an Agile methodology. Business analyst duties include assisting the team with development requirements, creating complex user stories, and negotiating challenges with the business owners. Quality assurance work including relationship building between development, management, and integration support. Ensure staff compliance with team policies, procedures and protocols while identifying staff responsibilities as needed to fulfill required service levels. Cultivate and maintain strong relationships between the customer and team members in order to obtain the highest level of customer satisfaction. Aid in the collaboration and implementation of a quality improvement process. Maintain the organization's standards and best practices within the project's execution, while communicating the progress and risks to pertinent stakeholders. Responsible for interviewing and onboarding new team members. Provides orientation, training, coaching and mentoring to the team. Serve as the liaison between team members and stakeholders by providing analytical guidance to contribute to the overall success of the project. Create and edit technical and business documentation including process documents, procedures, user manuals, training materials and online help. Assist in the development of presentations and graphics to the customer. Coordinate and gain customer acceptance of staged product deliverables.

Fort Collins

UCHMedical Group Neurology, Physical Medicine and Rehabilitation- Supervisor Clinic Operations- Northern Region Responsibilities: Coordinates and supervises daily staffing assignments and levels, while providing direction, orientation, training, coaching and mentoring to five high functioning clinics across Northern Colorado. Selected Duties: ·Oversee the day-to-day activities within the clinic, including managing staff and provider schedules, directing clinic flow, leading processes, policies and procedures. ·Report progress, operational issues and organizational opportunities and threats to the Director of the Northern Region Neurosciences service line. ·Work with clinic staff and providers on quality initiatives and managing quality metrics. ·Provide essential management procedure to each clinic. growth functions including interviewing, selection, orientation, education and training, feedback, performance evaluation, and policy and ·Lead by example to create a culture of patient and staff safety providing essential documentation and reporting to compliance. · Maintain and ensure compliance with applicable regulatory guidelines, licensure and accreditation requirements, while adhering to the Standards of Excellence and Mission Statement of UCHealth.

Fort Collins, Colorado

Assist in the management and completion of major software releases using an Agile methodology. Business analyst duties include assisting the team with development requirements, creating complex user stories, and negotiating challenges with the business owners. Quality assurance work including relationship building between development, management, and integration support. Ensure staff compliance with team policies, procedures and protocols while identifying staff responsibilities as needed to fulfill required service levels. Cultivate and maintain strong relationships between the customer and team members in order to obtain the highest level of customer satisfaction. Aid in the collaboration and implementation of a quality improvement process. Maintain the organization's standards and best practices within the project's execution, while communicating the progress and risks to pertinent stakeholders. Responsible for interviewing and onboarding new team members. Provides orientation, training, coaching and mentoring to the team. Serve as the liaison between team members and stakeholders by providing analytical guidance to contribute to the overall success of the project. Create and edit technical and business documentation including process documents, procedures, user manuals, training materials and online help. Assist in the development of presentations and graphics to the customer. Coordinate and gain customer acceptance of staged product deliverables.

Fort Collins, Colorado

Fort Collins, Colorado Area

~Answering and handling approx 110 incoming calls to the main FMC office number per day.~Responsible for compiling data and Statistics for the Director of FMC, which included provider revenue both gained and lost.~ Troubleshoots incoming calls from patients, providers, other clinical sources pertaining to patient confidentiality and solutions pertaining to family practice.~Investigate necessary avenues in Health System software to answer questions pertaining to patient information, provider orders, while creating and documenting pertinent information necessary for Doctors to adequately resolve patient issues/concerns~Provides guidance to patient and providers to resolve urgent/time sensitive matters with the necessary tenacity attention situationally.~Trains and educates incoming residents and fellow employees in Epic Hyperspace, compliance and other health care operations.~Assists with coordinating resolutions with clinical staff and Administration, prioritizing needs and promoting situational decision making/problem solving for patients and their care.~Edit and manage provider templates for scheduling and OOF requirements for over 35 providers within the Epic Health Hyperspace.~Train and implement protocol for epic support both in Cadence and Ambulatory functionality.~Educate incoming and current FMC Residents and new Providers in epic . Supporting to help finalize referrals, chart notes, medication management and various routing channels through the UCHealth system.~Provided explanation of visit, instructions, and addresses concerns and questions.~ Communicated with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.~ Regularly analyzed complaint data and reports to appropriate committees and leadership. Participated in process improvement efforts aimed at improving the patient and family experience.

Chattanooga, Tennessee Area

~Organized and successfully ran and managed the Middle School soccer program at The Girls Preparatory School. ~Provided statistics and data analysis of player development and goals to the Director of Athletics and Dean of School.

Chattanooga, Tennessee

~Provided job candidates to the company President by screening, interviewing, and testing applicants; ~Notified HR Director of finding and complied spread sheets and data analysis of candidates personnel records and qualifications.~Responsible for employees compensation by calculating pay; distributed checks; maintained records.~Administered student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; provided application information; helping with form completion; verifying submission; notifying employees of approvals.~Monitored unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review.~Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.~Oriented new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.~Documented human resources actions by completing forms, reports, logs, and records.~Updated job knowledge by participating in educational opportunities; reading professional publications.~Accomplished human resources department and organization mission by completing related results as needed.

Chattanooga, Tennessee Area

~Evaluated and analyzed Voluntary Benefit Claims using personal discretion and independent judgment~Maintained extensive contact with claimants, policyholders, attorneys and other resources (internal and external) while managing the potential conflict that may arise in complex claim situations~Utilized problem solving skills by demonstrating analytical/logical thinking, recognizing multiple connections, optimizing results by choosing the best strategies~Maintained Monthly premiums generated by customers enrolled in Voluntary benefits and communicated with the appropriate liaison for their company~Responsible for providing deductions, making any changes to employee deductions ~Reconciled and paid bills in a timely manner~Maintained a strong ability to handle an assigned case workload, which included higher volume and more complex accounts *Responsible for the development of formal training of programs for various training areas and fellow team members.

Chattanooga, Tennessee Area

~Organized and provided documents, reports and information to department and external clients for the CEO~Created and Maintained active Files for Younger girl Programs and Activities~Scheduled travel, coordinated with travel agencies to obtain the best possible trip and prepare travel expense reports accordingly for the CEO~Gathered and complied Minutes of monthly Board meetings as well as staff meetings. ~Maintained and assigned weekly schedules for employees ( PTO approved/denied Vacation requests)~Planned and organized meetings for the TN region Council and the CEO~Tracked and processed annual asset inventory