Eric Carlson Email & Phone Number

Sterling, Va, Us

Kerneysville, Wv

Provide development and operations support for custom US Coast Guard applications using Microsoft SQL, C# .NET, VB.NET, Microsoft Team Foundation Server, Jira, and more.

Sterling, Va

• Enhanced and maintained web-based treatment authorization system using Microsoft SQL, C# .NET web services, HTML, and JavaScript• Integral in the design and development of new automated document generation system in C# .NET and Microsoft SQL• Contributed to the design and development of new automated fax sending and receiving system, with barcode processing, using Microsoft SQL, C# .NET, and RightFax fax servers• Designed, developed, and optimized many SQL reports, queries, stored procedures, functions, views, tables, triggers, dependencies. Imported, exported, and analyzed complex data. Used SSMS, SSIS, SSRS, SQL jobs.• Developed internal web-based monitoring, reporting, and maintenance utility Intranet site using HTLM, JavaScript, CSS, and Microsoft SQL• Enhanced and maintained insurance claims processing and pre-authorization review system in PowerBuilder and Microsoft SQL• Designed and developed vastly improved claim review module for claim processing system in PowerBuilder and Microsoft SQL• Enhanced and maintained IVR (Interactive Voice Response) treatment authorization system in Visual Basic 6 and Microsoft SQL database (replaced by system below)• Designed, developed, and maintained replacement IVR treatment authorization system using CosmoCom IVR, Microsoft SQL, and C# .NET web services • Enhanced and maintained automated document generation system in PowerBuilder• Worked with Agile, Waterfall, DevOps, SDLC processes and methodologies

Rockville, Maryland, United States

• Designed, configured, documented, and maintained multiple-server web hosting systems at secure hosting facilities for multiple clients, including the U.S. Office of Personnel Management and the Norwegian embassy• Transitioned Applied Management Systems corporate network and user base into Computer Associates infrastructure• Designed, configured, documented, and maintained Applied Management Systems corporate network• Provided network planning, documentation, upgrades, and user support for U.S. Office of Personnel Management training centers in Denver, Colorado; Charlottesville, Virginia; and Shepherdstown, West Virginia• Developed and tested disaster recovery plan for the U.S. Bureau of Economic Analysis agency of the U.S. Department of Commerce in Washington, DC• Supported the General Counsel's office at U.S. Office of Personnel Management in Washington, DC. Customized and deployed "Chief Legal Officer" case tracking database system• Developed, documented, and deployed a standardized configuration for 35 desktop computers. Trained users. Trained additional support personnel• Migrated department of 120 users to new Netware server for the U.S. Office of Personnel Management in Washington, DC• Developed, documented, and coordinated deployment of a standardized configuration for 120 desktop computers

Washington, District Of Columbia, United States

• Manager and lead technician of an award-winning computer support department for 600 DOS/Windows 3.1/Windows 95 users on a NetWare 3.x/4.x network at the Federal Aviation Administration in Washington, DC• Planned and coordinated multiple upgrades of all 600 desktop computers• Planned and coordinated transitions from DOS to Windows 3.1, and later, from Windows 3.1 to Windows 95