Corina Brown Email & Phone Number
Who is Corina Brown? Overview
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Corina Brown is listed as Senior Customer Success Manager at Pure Storage, a company with 6841 employees, based in Lehi, Utah, United States. AeroLeads shows a matched LinkedIn profile for Corina Brown.
Corina Brown previously worked as Customer Success Manager at Pure Storage and Customer Success Manager at Liquid Web. Corina Brown holds Business Administration And Management, General from Lindenwood University.
Email format at Pure Storage
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About Corina Brown
Well spoken, confident professional with a self starter attitude and excellent written and verbal communication. Ability to run unmanaged to achieve team goals, but thrives within a team environment. Proven project management and customer relationship building skills, focused on building excellent customer relationships.Able to bridge the gap between sales and customer support to help guide customers not well versed in technology by utilizing a deep understanding of modern Cloud and Dedicated IT infrastructure. Builds customer loyalty and reduces churn by understanding the customers end goals and advocating for their concerns and keeping a “high-level view” of the entire support process and providing technical guidance and analysis.Foster a customer-centric team environment to ensure customer satisfaction by resolving issues using standard practices or improvising if needed. Ensures customers get fast time-to-value by prioritizing requests and following up until delivery, keeping customers in constant communications.
Corina Brown's current company
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Corina Brown work experience
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Customer Success Manager
Current
Customer Success Manager
- Develops and nurtures close relationships with customers in order to advocate on their behalf.
- Work with clients to manage product driven projects that impact infrastructure or performance.
- Drives retention efforts and revenue increases within the account base, as well as contract negotiations.
- Performs infrastructure and technology reviews of clients, to identify areas of potential growth and gaps in service offerings.
- Participate in monthly briefings about risk… Show more
- Participate in monthly briefings about risk assessment, customer satisfaction, and product usage of 391 accounts ($1.4 Million MRR) with the senior leadership team.
Technical Service Specialist Iv - Government Services
- Dedicated to Top 5 FEDRAMP clients to build and nurture business relationships, understand customer compliance requirements, technology needs, and assist sales growth by identifying and communicating potential.
- Primarily focuses on scheduling and coordinating the more sensitive FEDRAMP customers change requests.
- Run customer facing calls for the coordinating of POAM items for high priority customers.
- Designed documentation to assist engineers in supporting FEDRAMP… Show more
- Designed documentation to assist engineers in supporting FEDRAMP customers and then helped write and deploy documentation for the current customer base.
- Wrote documentation on how to create and deploy Account Management Guidelines and the process for managing them.
Support Technician I - Government Services
- Escalation point for shift and dedicated trainer for new hires
- Basic troubleshooting for active directory, RSA, and VPN access for FEDRAMP customers
- Created and set up new accounts for Rackers and FEDRAMP Customers ensuring all necessary permissions and access were in place.
- Led a VMware vCenter Audit for all customers in FEDRAMP space and delegated out to team members to assist in this audit.
- Led recurring access audit efforts of users for multiple Agency Approved… Show more
- Led recurring access audit efforts of users for multiple Agency Approved accounts
Customer Service Specialist
- Wrote training documentation for new hires to learn the Rackspace infrastructure and how to route tickets
- Escalation point for shift and dedicated trainer for new hires
- Front line support for customers calling in with administrative or technical issues with products and services. Set the tone for hot customers to ensure they felt heard and their concerns understood, to ensure routing.
- Had broad technical knowledge to cover product portfolio range.
Shipping Associate
I work in the shipping office checking drivers in and out for them to get loaded. I also from time to time go in our warehouse and help inspect trailers before they get loaded, help fix minor faults on our LGVs, robots that load the trailers, and help close out the trailers by verifying the product and how much we loaded on the trailers. Also I split our.
Senior Carrier Sales Executive
-I helped to coach our rapidly growing team of market brokers-I am was responsible for building new carrier relationships and helping to maintain and grow our current carriers.-I helped with the pricing of freight into my respective market and for sourcing carriers for our current and future customers freight.-I focused on several of our bigger accounts.
Corina Brown education
Business Administration And Management, General
High School Diploma
Frequently asked questions about Corina Brown
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What company does Corina Brown work for?
Corina Brown works for Pure Storage.
What is Corina Brown's role at Pure Storage?
Corina Brown is listed as Senior Customer Success Manager at Pure Storage.
Where is Corina Brown based?
Corina Brown is based in Lehi, Utah, United States while working with Pure Storage.
What companies has Corina Brown worked for?
Corina Brown has worked for Pure Storage, Liquid Web, Rackspace Technology, Rackspace, and Niagara Bottling.
How can I contact Corina Brown?
You can use AeroLeads to view verified contact signals for Corina Brown at Pure Storage, including work email, phone, and LinkedIn data when available.
What schools did Corina Brown attend?
Corina Brown holds Business Administration And Management, General from Lindenwood University.
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