Program Assistant
CurrentIn my present role, I deliver a high level of support handling administrative functions in a fast-paced environment. I also orchestrate schedules, generate documents, and facilitate communication across theorganization. I have also been entrusted with processing expense reports, managing petty cash, completing check requests, and remitting travel reimbursement. I also engage directly with the various Program Directors, Assistant Vice Presidents, the Vice President, and Chief of Operations… Show more In my present role, I deliver a high level of support handling administrative functions in a fast-paced environment. I also orchestrate schedules, generate documents, and facilitate communication across theorganization. I have also been entrusted with processing expense reports, managing petty cash, completing check requests, and remitting travel reimbursement. I also engage directly with the various Program Directors, Assistant Vice Presidents, the Vice President, and Chief of Operations for daily duties. Other responsibilities and achievements entail:• Assess processes, identify gaps, and integrate solutions to capture program objectives.• Orchestrate calendars, meetings, and special events; additionally distribute meeting minutes, as required.• Maintain office inventory, procure supplies, and track related shipments.• Liaise with other NYC agencies for business functions while maintaining confidentiality practices.• Oversee staff onboarding, handle ADP/email enrollments, and troubleshootemployee issues.• Manage databases, systems, and records; disseminate information to various city agencies, as required.• Collect background information for all residents and explain associatedrules.• Adhere to HIPAA laws and leverage the knowledge of regulations and policies to ensure best practices.• Maintain financial and administrative records with accuracy and precision.• Serve as the gatekeeper for guests, ascertain needs, and facilitate engagement with other administrative staff.• Troubleshoot minor IT issues and complete system or software upgrades.• Credited for completing hundreds of client intake interviews and practicing confidentiality with records.• Promoted to the Program Assistant role in approximately 1 year after exhibiting capability for administrative requirements. Show less