Corina Chen Email & Phone Number

New York, NY, US

• Assist with problem resolution within Service Level Agreements (SLAs), providing a high level of customer support. Serves as a vital source of human resources information for employees and external customers. Counsel.
• Independently manage assigned caseload that may require escalation and complex problem-solving. Manage unresolved inquiries from employees by partnering with the COEs to gather a response.
• Provide staff with a high-level knowledge of HR processes and applicable laws to ensure compliance and that responses are following company policies and procedures. Ensure compliance with Hospital and Joint Commission.
• Review, monitor, and audit procedures to ensure accuracy and conformance to policy and regulations. Identify, and help execute, process improvement needs in the areas stated above. Fully research issues and share.
• Provide insight and guidance on opportunities for process improvement. Actively participating in a variety of projects to improve the existing overall HR Shared Services function.
• Administer and be a liaison to various vendors with atheresponsibility to escalate employee inquiries, manage data in vendor proprietary software, review error reports, and audit records. Advocate on behalf of NYP.

Flushing, NY

• Project Management
• Led the Queens office Scanning Project to eliminate all personnel files
• Planned and strategized with our Project Manager, Legal, and IT Team
• Managing temporary employees
• Assist in an undertaking that saw every hard copy document in the file
• Coordinate shipments with our vendors

Fresh Meadows, NY

• Greeted and directed patients as they come into the facility.
• Prepared charts and paperwork for patients...
• Scheduled appointments for patients to see the doctor and physical therapist.
• Answered phone, verifying insurance, and confirming appointments.
• Responsible for typing reports, memos and other correspondence.
• Prepared medical records that insurance companies or law offices request

Flushing, NY

• Trained and mentor tellers to ensure proper handling of cash and customer transactions.
• Identified and rectified teller differences within the predetermined standards.
• Processed money orders, cashier’s check, ATM transactions, coin counter, handled vault and safe deposit.
• Organized teller coaching sessions to enforce discipline and behavioral standards.
• Submitted teller operational reports to the Branch Manager or Head Teller.
• Supervised teller operations in the absence of the Head

New York, NY

 Supervised over 5-8 employees  Prepared daily sales reports and bank deposits  Perform all functions relating to the handling of merchandise or cash in accordance with corporate policies Participate in physical inventory counts

Master Of Business Administration - Mba, 4.0

Bachelor’S Degree, Labor And Industrial Relations

High School, Fashion/Apparel Design