As an HR Business Partner Intern, I actively contributed to aligning HR strategies with business goals to drive organizational success. My role involved supporting HR initiatives, assisting in talent management processes, and providing strategic advice to improve employee engagement and performance. By collaborating with cross-functional teams, I helped develop and implement HR programs that fostered a positive and productive work environment. My hands-on experience in data analysis, policy development, and employee relations has equipped me with experience in HR management.- Presented to regional management teams on employee satisfaction and implementation of workplace improvements.- Reduced 'Rather Not Answer' (RNA) scores from 20.20% to 17.38%, achieving top regional performance and placing the site in the top 25% of distribution centers nationwide.- Developed multilingual onboarding materials and utilized data analysis, policy development, and software tools to enhance employee satisfaction and optimize work environments.- Produced and analyzed labor reports to support effective labor planning and performance management. -Gathered employee and manager feedback through interviews and surveys to develop and implement strategies for improving work environments and satisfaction.

Managed reservations, took orders, processed payments, and maintained a clean and organized workspaceWorked effectively as part of a team by coordinating with fellow staff members to ensure smooth service and customer satisfactionWorked in a fast-paced and dynamic environment by being flexible in handling varying shifts, adapting to changing customer demands, and quickly learning new procedures and techniques

Led in-person, online, and phone customer management and supportConducted sales and financial management of $10,000 of ticket sales per dayExecuted training and education for mountain safety management protocols

Conducted Social Media marketing campaigns and content creatorManaged community outreach to connect local businesses and organizations for eventsExecuted on-campus advertising Coordinated brand management with over 30 different companies

Interacted with customers for seating, reservations and phone supportSolved ad hoc problems in person and over the phoneCoordinated waiters/waitresses and their floor schedules for the evening