Cornelia Closhen
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Cornelia Closhen Email & Phone Number

Customer Experience Manager at Dexcom Deutschland GmbH
Location: Wiesbaden, Hesse, Germany 11 work roles 4 schools
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Current company
Role
Customer Experience Manager
Location
Wiesbaden, Hesse, Germany
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Who is Cornelia Closhen? Overview

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Quick answer

Cornelia Closhen is listed as Customer Experience Manager at Dexcom Deutschland GmbH, a company with 7963 employees, based in Wiesbaden, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Cornelia Closhen.

Cornelia Closhen previously worked as Business Partner Customer Experience (CX) at R+V Versicherung and Project Manager at Powerbrand Marketing Gmbh. Cornelia Closhen holds Pg Diploma, Marketing from Chartered Institute Of Marketing.

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Email format at Dexcom Deutschland GmbH

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Dexcom Deutschland GmbH

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Profile bio

About Cornelia Closhen

Strategic omni-channel Marketer - with a love for linear TV ads and a passion for innovative forms of customer engagement• 20 + years of award-winning marketing excellence • International background & broad industry experience, now based in Wiesbaden• Agency & clientside for B2B and B2C • Agile & project management focussed on solutions not issues• Natural leader with a passion for team workHere is what AI thinks I am about: As a Business Partner Customer Experience (CX) at R+V Versicherung, the largest cooperative insurer in Germany, I have over nine years of experience in facilitating customer excellence across the entire organization. With a PG Diploma in Marketing from the Chartered Institute of Marketing and a MA in Communication Studies from the University of Westminster, I have a strong academic background and a global perspective on marketing strategies and practices.My core competencies include innovative CRM approaches, customer feedback and insights, and omni-channel marketing campaigns. I have successfully implemented projects that improved customer contact and orientation, raised the NPS, and increased customer retention and loyalty. I am passionate about creating and delivering engaging and impactful customer experiences that reflect R+V's values and mission.

Current workplace

Cornelia Closhen's current company

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Dexcom Deutschland GmbH
Dexcom Deutschland Gmbh
Customer Experience Manager
Wiesbaden, HE, DE
Website
Employees
7963
AeroLeads page
11 roles

Cornelia Closhen work experience

A career timeline built from the work history available for this profile.

Business Partner Customer Experience (Cx)

Current

Wiesbaden Area, Germany

  • R+V prides itself on being the largest cooperative insurer in Germany with more than 20 bn Euro Turnover and nearly 17.000 employees. For over 100 years our customers have trusted us and the claim “Du bis nicht allein”.
  • Facilitating Customer Excellence across the entire organisation and thus raising the NPS
  • Innovative CRM approaches to improve customer… Show more R+V prides itself on being the largest cooperative insurer in Germany with more than 20 bn Euro Turnover and nearly 17.000 employees. For over 100 years our.
  • Innovative CRM approaches to improve customer contact and customer orientation, e.g. using a quality score for touchpoints.
  • Implementing Customer Feedback and Customer Insights for transformation and changeprevious role at R+V: Marketing ManagerStrategic and Project Management for omni-channel Marketing Campaigns, B2B & B2C along the.
Sep 2014 - Present

Project Manager

Wiesbaden Area, Germany

Interim Marketing support for Nestlé Nutrition with main focus on POS activities

Sep 2013 - Dec 2013

Account Director

Hofheim, Germany

Project and Account Mananagment for B2B and B2C marketing campaigns including large scale events and congresses for this full service healthcare marketing agency

Jan 2011 - Aug 2013

Business Development Manager

Wiesbaden, Germany

  • Managed & implemneted the process of introducing new store formats to the German market.As Business Development Manager it was my responsibility to strategically assess the feasibility of new concepts and to advise top.
  • Strategy development and feasibility studie
  • Contract negotiations, set up of the joint venture and the back office structure
  • Location search and analysis
  • Retail format development, inc. store design
  • Category management
Sep 2008 - May 2010

Senior Marketing Manager

Harrow, England, United Kingdom

  • Senior Marketing Manager (since 2007)
  • Development and implementation of SPAR’s ‘There for you’ brand positioning and CI
  • Development, execution and measurement of all ATL & BTL activity including TV and digital
  • Managing the various agencies and ensuring on time and on budget delivery
  • Project management of SPAR’s sports sponsorship at European and UK level
  • Development of segmentation models for media planning
Mar 2005 - Aug 2008

Database Marketing Manager

Hemel Hempstead, England, United Kingdom

  • The brand Haven is the leading UK caravan park operator and part of the Bourne Leisure Group. In 2005, with 35 parks and 2 million customers annually, Haven was a family favourite and year on year loyalty rates.
  • … Show more The brand Haven is the leading UK caravan park operator and part of the Bourne Leisure Group. In 2005, with 35 parks and 2 million customers annually, Haven was a family favourite and year on year loyalty.
  • Management of data for Direct Marketing activity including segmentation and profiling
  • Translating trends and consumer preferences into concrete promotional offers
  • Measurement of DM and media campaign effectiveness
  • Strategic analysis of internal data to inform business decisions, incl. continuous reporting and adhoc marketing analysis
Feb 2004 - Feb 2005

Research Systems Analyst

Watford, England, United Kingdom

NGO Labour Market Consultancy for Engineering CompaniesThe Research & Information department of this industry training board for Engineering conducts various qualitative and quantitative research projects in conjunction with Engineering companies. The findings then inform employers, the education sector and Government about the labour market. In addition.

Oct 2001 - Feb 2004

Marketing Coordinator

World Online Sa

Geneva, Switzerland

  • Worked in Geneva, Switzerland, in the Marketing department of this top European ISP (now TISCALI). This predominately consumer marketing focused position involved:
  • Launch and administration of various online contests & campaigns
  • Analysis and evaluation of campaigns & projects, inc competitive analysis
  • Conceptualisation and support of direct mail & online advertising campaigns
Jan 2000 - Jun 2000

Trade Marketing Assistant Clairol

Hillingdon, England, United Kingdom

Analysis and recommendations on promotional activity for Clairol Haircare Range

Feb 1998 - Aug 1998

Assistant To Sales & Marketing Manager

Rochdale, England, United Kingdom

Sep 1996 - Dec 1996
Team & coworkers

Colleagues at Dexcom Deutschland GmbH

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4 education records

Cornelia Closhen education

Bachelor Of Science (Bs), Management, 2:1

Activities and Societies: Elected International Executive Officer for the Students' Union

Abitur, 2,1

Lina-Hilger-Gymnasium
FAQ

Frequently asked questions about Cornelia Closhen

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What company does Cornelia Closhen work for?

Cornelia Closhen works for Dexcom Deutschland GmbH.

What is Cornelia Closhen's role at Dexcom Deutschland GmbH?

Cornelia Closhen is listed as Customer Experience Manager at Dexcom Deutschland GmbH.

Where is Cornelia Closhen based?

Cornelia Closhen is based in Wiesbaden, Hesse, Germany while working with Dexcom Deutschland GmbH.

What companies has Cornelia Closhen worked for?

Cornelia Closhen has worked for Dexcom Deutschland Gmbh, R+V Versicherung, Powerbrand Marketing Gmbh, Pink Carrots Communications Gmbh Gwa, and Lagardère Travel Retail.

Who are Cornelia Closhen's colleagues at Dexcom Deutschland GmbH?

Cornelia Closhen's colleagues at Dexcom Deutschland GmbH include Zander Wang, Josh Cota, Dan Wilde, Li Chen, and Efren Verdan.

How can I contact Cornelia Closhen?

You can use AeroLeads to view verified contact signals for Cornelia Closhen at Dexcom Deutschland GmbH, including work email, phone, and LinkedIn data when available.

What schools did Cornelia Closhen attend?

Cornelia Closhen holds Pg Diploma, Marketing from Chartered Institute Of Marketing.

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