Osint Investigator/Pi, Solutions Sme, And Software Qa | Product Management Innovation Team
CurrentWith 30+ years of experience in claims, SIU (special investigation units), data analytics, and law enforcement, I use my technical experience as an OSINT Analyst with Skopenow. My passion is identifying, investigating, and analyzing open-source data related to fraud exposures. With a focus on research, analysis, and reporting on high-exposure, complex cases, I employ tested investigation skills on investigation platforms.CORE COMPETENCIESResearch, development, and documentation of use cases, innovation ideas, and roadmap projects for Project Management. I work with team members in Sales, Customer Success, OSINT Analysis, software QA, and Product Management on customer requests, enhancements, and testing.Skills in social media investigation and analysis use Open-source intelligence (OSINT) techniques to provide assistance to customers/users. I develop advanced user training for Fortune 100 customers to employ best practices for increasing user knowledge, speed, and efficiency.Subject matter consultations delivered during sales discovery meetings, proof of concepts, trials, and feedback follow-up from customers. I facilitate rapport building, discover pain points, and help in resolving outstanding issues/questions. As a value add, I consistently provide a stream of pre-sales opportunities across verticals, developed during previously mentioned activities.Develop and deliver content, for internal and external customers, on fraud-related subject matters involving insurance, claims, SIU, SIU analytics, law enforcement, legal, and private investigation topics. Collaboration with Marketing associates in the creation of content for presentations, blog posts, whitepapers, and marketing campaign materials. Act as a brand ambassador in social media posts, blog posts, industry interviews, and podcasts with media outlets. Attend industry conferences and provide weekly content for an internal newsletter on topics related to fraud, technology, and trends.