Extensive experience spearheading customer-first initiatives, building relationships and implementing core business strategies. Historical track record of exceeding revenue targets and retention goals. Areas of expertise include driving value throughout all post-sales customer lifecycle activities, aligning interests, identifying growth opportunities, achieving success metrics and increasing efficiencies throughout organizations. Demonstrated lifelong learner with a proven growth mindset that excels in a fast-paced environment and multifaceted, client-facing role. Passionate about having an impact and delivering successful outcomes for high-growth companies.Strong interest in B2B SaaS products, Cybersecurity, FinTech, Marketing automation, Email marketing, Omni-channel communications, Healthcare, AdTech, Content marketing and e-commerce.Specialties: Customer success, relationship management, aligning strategies, driving key product changes, developing integral processes, implementing solutions, problem-solving and learning new products/tools.