•Managing development team on building new access control software and testing.•Testing existing and new access control technologies (Hardware and Software).•On-Site commissioning on new and existing access control installation.•Setup and install access control hardware and software.•Creating technical documents on access control hardware and software installation.•Support customer's on installing, troubleshooting and maintain access control sites.

•Oversaw IT department operations.•Maintained office PCs, networks and printers.•Oversaw Technical department operations and training.•Telephonic, remote and on-site support on access control hardware and software installations.•Customer training on access control hardware and software installation, troubleshooting and maintenance.

•Maintained office PCs, networks and mobile devices.•Performed troubleshooting and repaired peripheral devices such as printers, scanners and external devices.•Established, repaired and optimized networks by installing wiring, cabling and devices.•Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.•Set up PCs, projectors and microphones for use in video conferencing rooms.•Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.•Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.•Linked computers to network and peripheral equipment.•Used diagnostic tools to identify hardware failures and replace non-functional components.•Set up and maintained user accounts and client access.•Recovered critical information from data backups to restore functionality.•Recommended new and replacement hardware and software purchases to customers.•Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks

•Provide support to customers on computer related issues.•Network, printers and computer maintenance.•Balancing daily takings.