Andrea C. Email & Phone Number

Miami-Fort Lauderdale Area

Assist team by providing resources and training in the areas of product knowledge, professional selling and client service skills, management development, personal development and systems training. Development of eLearning curriculum, classroom training, brand partner in-store coaching sessions, and distant learning through the national-recognized.

Miami/Fort Lauderdale Area

Responsible for defining, improving, and evolving processes for the team experience. Manage employee data and records across the store by working with enterprise HRIS and CRM software. Actively strategize how to improve and innovate down to the details to produce a world-class experience for our employees. Partner with People colleagues as well as many.

Lincoln Road Mall

Manage, recruit, onboard, train, develop and provide succession planning for all staff andmanagement team in the store. Follow up with management team to ensure proper training and staff assessment is completed exceeding grow online learning participation and promotion increase to LY. Recognized as District Management Coach for Q3. Maximize sales through.

Westland Mall

Responsible for maximizing sales through commercial actions to increase customer experience. Drive profitability through the reduction of cost and expenses compared to the budget and store needs. District coach to external management or internal promotions. Oversaw the recruitment, onboarding, training, and development of the store team. Provide succession.

Oversaw a full range of leadership responsibilities such as handling and following up with all merchandising, inventory control, ordering, cash control, and maintenance functions. Set up and coached to company best practices in-store operations. Supported and mentored the Store Manager role in several locations: Westfield Citrus Park, Pembroke Pines Mall.

Herald Square, NYC And Aventura Mall, FL

Managed and coordinated staff development through company tools such as the Future Board. ROTD responsibilities to meet store staff levels through the appropriate recruitment process to ensure top talent for the Flagship store. Trained and developed as a management coach for new hires or internal promotions, supported the planning, training, and follow-up.

Bayside Marketplace, Miami FL

Oversaw the total store results with specific ownership for the store's operations that included financial key performance indicators, workforce management, staffing, product life cycle, merchandise presentation, and Cash wrap efficiency. Achieved results by developing and executing long-term and short-term action plans. Shrink reduction for Spring Season.

The Falls Mall, Miami FL

Supported direction and performance for the "Best At Bra's" category. Supported all brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing). Personally demonstrated and provided coaching to direct reports selling behaviors and observations in all zones (selling floor, cash wrap, fitting room, and.

Dadeland Mall, Miami FL

Reinforced a culture that ensured the customer was the focus of all activities. Reviewed applications to verify availability, work history, and other staffing requirements and completed initial screening. Coordinated the candidate interviewing process with hiring managers. Scheduled the associate's onboarding activities and follow-up to ensure completion.

Miami International Mall, Miami FL

Developed ongoing customer relationships, enhanced future sales, achieved company goals by leading the sales team with enthusiasm. Created and executed solutions for product placement to include window installations and interior displays, daily review and inspection of all brand standards, maintenance of backroom standards. Completed staffing recruiting.

Miami/Fort Lauderdale Area

Performed the administrative functions in support of the CEO, such as information flow in a timelyand accurate manner, travel and accommodation arrangement, daily expenses, and prepared weekly, monthly or quarterly reports. Updated and maintained the Policy and Procedure Manual on a timely basis. Responsible for formatting information for internal and.

Applied Jewelry Professional, Watchmaking And Jewelrymaking

Bachelor Of Arts - Ba, Organizational Communication, General

Associate'S Degree, Business Administration And Management, General