Eckart Fischer Email & Phone Number

Glatten, Bw, De

Glatten, Baden-Württemberg, Deutschland

Glatten, Baden-Württemberg, Deutschland

• Project management, rollout and training management of new CRM software in 22 international subsidiaries• Integrating stakeholder's interests in international roadmap• Agile project management• Change Management• Development and standardization of international sales processes• Coordinating various internal teams to constantly improve and standardize global processes (e.g. eCommerce, product service, ERP)• Setup and moderator of international key-user group• Digital CRM onboarding

Stuttgart Und Umgebung, Deutschland

RESPONSIBILITIES:• Setup of corporate learning strategy in international sales• Building a corporate sales academy from scratch• Digital transformation of global onboarding and technical product trainings• Digital global product training (focus on vacuum technology, IoT products, robotics, digital services)• Creating WBTs: from training need assessments, through observations, interviews and storyboards to competence-based engineering online courses. • Train the trainer program• Digitalization and globalization of existing academy• Founder of industry community of practice COALA (Corporate Learning Analytics)RESULTS:• Reducing training period for market launches by 70%• Increasing reach of target group by 430%• Replacing classroom training by WBT: Reducing training time by 80% without lowering the attained competence level.TECHNICAL KEY WORDSBlended learning, didactics & training methodology, LMS eFront, Authoring tool Articulate 360, instructional design, process automation, KPI, learning analytics, Industry 4.0, digital services, digital engineering, robotics

Stuttgart Und Umgebung, Deutschland

RESPONSIBILITIES:• Leading a team of six sales engineers in export department (export volume of 25 million EUR)• 2nd and 3rd level support of subsidiaries and international sales partner network• International product and industry training• Country specific sales strategies | Global key accounts | Price negotiations | sales campaigns• Introduction of intranet, global application database, online product configurator, weekly webinars• In-house trainer for intercultural competences: Asia, Latin America, Arab countriesRESULTS:• Due to digitalization projects: Keeping headcount unchanged over years in spite of an annual growth rate of 15%• Lowering complaint rate by 40% on team level• Increasing cultural awareness level in headquarter• Being no.-1-team in internal ranking of “GREAT PLACE TO WORK 2018” suryeyTECHNICAL KEY WORDS.Continuous Improvement Process (CIP), Sales funnel, Sales KPI, Sharepoint, ABAS ERP, Infor CRM, product configurator, GoToWebinar, budgeting, cultural dimension by Geert Hofsteede, team-building process.

Stuttgart Und Umgebung, Deutschland

• Expansion of sales activities in India• Development of target accounts• Training of local sales engineers and customers

Stuttgart Und Umgebung, Deutschland

RESPONSIBILITIES:• Sales excellence training in 15 international subsidiaries• Technical implementation and training of new CRM-System, including Sales Excellence training.• Coaching of regional sales managers• Change management• Introduction of quantitative and qualitative sales performance management• Implementation of a global CRM reporting, dashboards and KPIs• Set-up of international CRM key user teamRESULTS:• Bringing all international sales activities in one software and making it #1 software for sales controlling and improvements• Eliminating decentral and manual CRM activities• Having a globally unified understanding of sales KPIs and sales funnelTECHNICAL KEY WORDS:Infor/SalesLogix CRM, sales funnel, sales efficiency, lead management, IT training, change management, process automation, sales excellence, key account and target customer management.

Pfalzgrafenweiler, Baden-Württemberg, Deutschland

* Corporate Learning* Organizational Development* Change Management* Communication* (Outdoor-) Coaching* Intercultural Awareness Training* Train-the-IT-Trainer* Train-the-Technical-Product-Trainer

Lüneburg/Niedersachsen & Freudenstadt/Baden-Württemberg

• Corporate learning strategy consulting• LMS selection and implementation• Didactics & methodology• Learning analytics• Training and learning shadowing• Blended learning concepts

Nürnberg Und Umgebung, Deutschland

During the almost 10 years with Fath GmbH I had a major impact on the development of the company from a start-up to an internationally operating company with subsidiaries in Europe, Asia and America.RESPONSIBILITIES:Introducing and building up marketing department from scratch:Electronic media, direct marketing, national and international trade show business, cross media publishing, marketing communication, marketing controlling• Setup of global sales network with over 25 sales partners through international marketing activities• Planning and managing international sales meetingsRESULTS:• Bringing e-commerce turnover with new customers from 0% to 50%• Implementing shop-in-shop systems for new sales partners within 48 hours• Establishing market presence in Europe, Asia and America within 5 years due to standardized web, e-shop and print media strategyTECHNICAL KEYWORDS:Content-based publishing database, Google AdWords, CAD database, BMEcat

Nürnberg Und Umgebung, Deutschland

RESPONSIBILITIES:IT:• Setting up IT team from scratch• Selection and introduction of ERP and CRM software• Implementing standard processes for sales and materials managementHR:• Interviewing and hiring new employees• Setup of dual education department for commercial apprentices and dual academic studies from scratch• Member of examinations board of Chamber of Industry and Commerce• Introduction of monthly and yearly status and performance reviews• Internal trainer for software, business processes, conflict management and leadershipBusiness Operations:• Setup of team from scratch• Introduction of inventory control and materials management• Introduction of CAD database• Quality management officer: setup of processes for ISO 9001 certification RESULTS:• Creating and developing all major processes and departments to support the transition from a 5 people start-up to a 80 people company with subsidiaries and sales partner in over 20 countries.

Mexico Stadt Und Umgebung, Mexiko

ZAV = Zentrale Auslands- und Fachvermittlung (Central Placement Office of the German Federal Employment Agency)Establishing and managing a new intern and diploma students program in Mexico.In collaboration with Central Placement Office of the German Federal Employment Agency, Mexican Chambers of Industry and Commerce, World Bank, German Embassy, Universidad Nacional Autónoma de México (UNAM) and many German universities. Regular longer stays in Mexico for program development.RESULTS:• Building up program in Mexico from scratch (first Mexican-German program of this kind)• 70 intern placements per year

Frankfurt Am Main Und Umgebung, Deutschland

Detailed analysis of refill product strategy. Final presentation in front of General Management.

Frankfurt Am Main Und Umgebung, Deutschland

Diplom-Kaufmann / Mba, Wirtschaftswissenschaften, 2,0

Major in International Economics, Latin American Studies and Logistics.

Systemic Business Coach

High School Diploma, A