Corry M. Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

Working primarily with C-Suite decision makers, drove revenue growth for BoB of >200 accounts by identifying expansion opportunities and upselling software solutions, doubling ARR among renewing non-enterprise accounts. Proactively managed customer accounts to ensure high customer satisfaction and retention. Monitored key health metrics, such as adoption and usage, resulting in increased customer satisfaction and retention rates. Led the company’s largest prospect through business outcome scoping and an intensive, confidential six-month pilot program, resulting in a multimillion dollar direct investment in TestFit and an anticipated client-wide deployment. Acted as the voice of the customer within the company and provided feedback to product teams to improve solutions. Developed and executed customer success plans that include measurable objectives and success criteria such as savings on consulting fees, reduction of non-billable hours, and shortened project delivery times. Led initiative to migrate small accounts from in-person training to webinars, freeing >250 team hours weekly with no decrease in usage or adoption. With a Product Expert designation, provided virtual and in-person generative AI modeling training for key accounts, at times working with them directly on live projects. Maintained a deep understanding of customer industries, including market trends, competitive landscape, and customer needs.

Austin, Texas, United States

Sustained 2-2.5x year-over-year (YoY) growth of homes under management. Managed all inbound leads and CRM pipeline maintenance, growing the company’s management portfolio by over 75% in under six months - aiding the company in securing over $30M in venture capital. Remotely grew and managed a team of sales representatives that regularly met or exceeded KPIs including conversion by funnel stage, win rate, 90-day retention, and annual deal value. Developed and implemented a scalable sales playbook, including operating procedures, commission structures, training curriculum, and educational/marketing collateral for use by company. Launched sales playbook in two pilot states (Florida and Ohio). Developed and implemented growth planning and strategies in conjunction with C-level leadership.

Austin, Texas, United States

Austin, Texas Area

Using Yardi data and Esri mapping, aided leadership in converting in-house property valuation and selection processes into a business-to-business (B2B) enterprise application. Developed and facilitated software demos, onboardings, and trainings of the early-stage technology to clients. Managed company CRM, lead generation, market research, and multimedia marketing.

Austin, Texas Area

Identified, evaluated, and pursued multifamily properties for in-house and joint venture (JV) acquisition. Sourced over $200M in deal flow for which the company submitted letters of intent (LOIs).

Austin, Texas Area

Consulted with local and regional governments regarding land use, district/area planning, demographic analysis, state/local public policy, housing, and community development. Conducted extensive online and in-person public/stakeholder engagement including presentation decks, surveys, open houses, and public hearings. Developed comprehensive growth and implementation plans using Microsoft Office Suite and Adobe Creative Suite. Led marketing efforts to win consulting bids (RFIs/RFQs) and led project management efforts including budgeting, contract management, and team/project management.

Dallas/Fort Worth Area

While pursuing master’s degree, conducted policy analysis during the legislative session; created an Excel database to interpret, track, and act on critical bills. Relayed information to city leadership via white papers, briefings, and memos. Drafted testimony for city leaders. Coordinated and attended meetings with elected officials at City Hall and the Texas Capitol. Enabled the City to positively change the direction of proposed legislation, including bills related to sales taxes, municipal bonds, higher education funding, special event funds, zoning/design standards, fracking, and high-speed rail.

Master Of City And Regional Planning, City/Urban, Community And Regional Planning, 3.75 Gpa

Graduate Thesis: Sustainability of Corporate Campus Development in Silicon Valley

Bachelor Of Arts (B.A.), International Relations And Affairs

Senior capstone: Impact of global conflict on governments’ abilities to provide essential social services. Concentration in Politics.