Corry Smith Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City Metropolitan Area

Innovative fitness company that offers consulting and SaaS-based group fitness software to prospective and existing gym owners. • Oversee daily operations of a start-up SaaS company, including management of Customer Service, Account Management, Finance, and Technical Development. • Oversee social media and marketing campaigns to drive new business• Strategically develop project-specific tasks for the development group and perform oversight on tasks and implementation. Tracked progress with key performance indicators.• Ensure efficient operations while performing all HR functions and managing cash flow, AR, and AP.www.rise-4.com/r4-services/

Salt Lake City Metropolitan Area

• Advised multiple companies across diverse industries on operational improvements, resulting in streamlined processes and increased efficiency.• Developed key performance indicators (KPIs) tailored to each client's specific goals and objectives, enabling them to effectively measure progress and drive performance improvements.• Led technology integration initiatives for clients, leveraging AI solutions to optimize existing applications and workflows.• Conducted comprehensive assessments of clients' operations to identify areas for improvement and recommended innovative technological solutions to enhance productivity and reduce costs.• Collaborated with cross-functional teams to implement AI-driven automation strategies, resulting in significant time and resource savings.

Salt Lake City Metropolitan Area

IdealEstate is a SaaS technology start-up company located in Salt Lake City, UT. IdealEstate was created to allow real estate agents to connect with one another, share referrals, and share their listings with their clients and other interested agents. We offer additional services for advertising and recruiting.• Oversee daily operations, including management of Customer Service, Finance, and Technical Development. • Attained 1.3M users, and achieving 1.5k addition each week, by assisting in creation of innovative strategies.• Increased monthly revenue by 35% by assisting in new partnership development.• Strategically develop project specific tasks for development group and perform oversight on tasks and implementation.• Ensure efficient operations while performing all HR functions and managing cash flow, AR, and AP.• Identify trends and drive decision making by performing data analytics and reviewing user/company data.

Greater Salt Lake City Area

Wynbi is a SaaS technology start-up company located in Salt Lake City, UT. Wynbi was created to provide a private social network that allows you to have your personal network as well as your professional network in the same place. This business migrated into the job posting space where we built a tool to analyze and rank resumes.• Provided strategic oversight of business departments, including Customer Service, Data Entry, Client Services, Finance, and Technical Department.• Developed project plans, delegated tasks, and managed tasks and implementation.• Effectively and efficiently performed HR functions and managed cash flow, AR, and AP.• Contributed to decision making by performing data analytics and identifying trends.

• Provide administration and management of profit and loss and various departments, including Manufacturing, Installation, Engineering, Sales, Distribution, Parts, Service and Repair, Military and Government, Aerospace, and Specialty.• • Managed the company through an economic downturn and maintained successful business operations to regain sales by implementing lean strategies, improving supply chain flow, and building products outside of normal scope.• Maintained overhead costs proportionate with revenue and assisted the company in realizing a profit in the last two fiscal years of the economic downturn.• Increased accountability, reduced non-job related time by 17%, improved gross margins by 10%, and decreased warranty claims by +50% by implementing lean strategies, infusing technology to create transformational change, and implementing a web-based ERP system.• Led implementation of ISO9001:2008 with AS9100:2009 Rev C and assisted with yearly audits to maintain certification.• Managed large DOD military contract with the Air Force to build and deliver missile trailers for the ICBM program, including contract negotiation, development and delivery, First Article testing, and production management.• Project-managed multiple ground transportation projects, including a contract to produce the JRS Platforms for Boeing to support the Global Missile Defense program.• Improved inventory turn by collaborating with key vendors to alleviate cash flow strains by locking in material prices and withholding material until ready to build.

• Directed MIS department of 85+ employees in multiple locations while establishing and fulfilling strategic technical vision of company and striving for 100% uptime for all Call Centers.• Acted as liaison between the IT department and executive management while translating executive direction on IT matters into concrete results.• Improved services, cut, costs, and increased efficiencies by implementing new technologies.• Developed and wrote policies and procedures for Information Security Policy and assisted MIS department in passing IT Audit related in equivalency to a SAS 70 audit.• Minimized downtime and reduced potential cost in the event of a disaster by developing Disaster Recovery Plan for MIS department.

Salt Lake City Metropolitan Area

• Managed overall operations for 2 business units, including My Family Explorer (a dial-up ISP) and Call Assistant (a telemarketing fulfillment business).• Increased call capacity by 30% by implementing call center curriculum and setting benchmarks for technical support technicians.• Saved costs by designing and managing realm switching processes for My Family Explorer to reduce per user costs.• Attained annual savings by identifying and implementing cost cutting measures to decrease costs by 63% in one business unit.• Reduced customer churn by 4% and technical support calls by 12% by creating relationship with McAfee to bundle virus/spyware protection with monthly Internet service.• Provided strategic operational management of Call Assistant, including profit and loss with locations in the United States and the Philippines.• Grew Call Assistant business from 5 employees and no revenue to 170 employees and positive revneue with the first 2 years.• Secured multi-year contract with HSBC Bank for outbound telephone services by writing innovative and competitive proposal.

• Developed, implemented, and managed an international software and show support network to facilitate the electronic collection, distribution, and follow-up of sales leads at over 200 events a year.• Enhanced the growth of the business within a three-year period. • Provided overall forecasting, budgets, and P&L responsibility. • Increased and managed new business growth from 15 shows domestically to over 185 events worldwide within a 12 month period.• Led sales/marketing teams in acquiring accounts with HP, Cisco, Lucent, Nortel, Bell Helicopter, VF Factory, Fruit of the Loom, and Dell computers while maintaining a 97% customer retention rate over five years supporting over 90 clients across several industries.• In conjunction with 3Com, pioneered, project managed, and implemented one of the first web-based sales lead distribution and CRM applications.• Reduced variable costs by 12% by establishing facilities in markets with largest annual volume of trade shows. • Developed and implemented a global training program and certification program for onsite technicians.• Directly responsible for managing and implementing software projects of various sizes for several leading global technology companies.