Corry Smith Email & Phone Number

Salt Lake City Metropolitan Area

• Innovative fitness company that offers consulting and SaaS-based group fitness software to prospective and existing gym owners.
• Oversee daily operations of a start-up SaaS company, including management of Customer Service, Account Management, Finance, and Technical Development.
• Oversee social media and marketing campaigns to drive new business
• Strategically develop project-specific tasks for the development group and perform oversight on tasks and implementation. Tracked progress with key performance indicators.
• Ensure efficient operations while performing all HR functions and managing cash flow, AR, and AP.www.rise-4.com/r4-services/

Salt Lake City Metropolitan Area

• Advised multiple companies across diverse industries on operational improvements, resulting in streamlined processes and increased efficiency.
• Developed key performance indicators (KPIs) tailored to each client's specific goals and objectives, enabling them to effectively measure progress and drive performance improvements.
• Led technology integration initiatives for clients, leveraging AI solutions to optimize existing applications and workflows.
• Conducted comprehensive assessments of clients' operations to identify areas for improvement and recommended innovative technological solutions to enhance productivity and reduce costs.
• Collaborated with cross-functional teams to implement AI-driven automation strategies, resulting in significant time and resource savings.

Salt Lake City Metropolitan Area

• IdealEstate is a SaaS technology start-up company located in Salt Lake City, UT. IdealEstate was created to allow real estate agents to connect with one another, share referrals, and share their listings with their.
• Oversee daily operations, including management of Customer Service, Finance, and Technical Development.
• Attained 1.3M users, and achieving 1.5k addition each week, by assisting in creation of innovative strategies.
• Increased monthly revenue by 35% by assisting in new partnership development.
• Strategically develop project specific tasks for development group and perform oversight on tasks and implementation.
• Ensure efficient operations while performing all HR functions and managing cash flow, AR, and AP.

Greater Salt Lake City Area

• Wynbi is a SaaS technology start-up company located in Salt Lake City, UT. Wynbi was created to provide a private social network that allows you to have your personal network as well as your professional network in the.
• Provided strategic oversight of business departments, including Customer Service, Data Entry, Client Services, Finance, and Technical Department.
• Developed project plans, delegated tasks, and managed tasks and implementation.
• Effectively and efficiently performed HR functions and managed cash flow, AR, and AP.
• Contributed to decision making by performing data analytics and identifying trends.

• Provide administration and management of profit and loss and various departments, including Manufacturing, Installation, Engineering, Sales, Distribution, Parts, Service and Repair, Military and Government, Aerospace.
• Managed the company through an economic downturn and maintained successful business operations to regain sales by implementing lean strategies, improving supply chain flow, and building products outside of normal scope.
• Maintained overhead costs proportionate with revenue and assisted the company in realizing a profit in the last two fiscal years of the economic downturn.
• Increased accountability, reduced non-job related time by 17%, improved gross margins by 10%, and decreased warranty claims by +50% by implementing lean strategies, infusing technology to create transformational.
• Led implementation of ISO9001:2008 with AS9100:2009 Rev C and assisted with yearly audits to maintain certification.
• Managed large DOD military contract with the Air Force to build and deliver missile trailers for the ICBM program, including contract negotiation, development and delivery, First Article testing, and production.

• Directed MIS department of 85+ employees in multiple locations while establishing and fulfilling strategic technical vision of company and striving for 100% uptime for all Call Centers.
• Acted as liaison between the IT department and executive management while translating executive direction on IT matters into concrete results.
• Improved services, cut, costs, and increased efficiencies by implementing new technologies.
• Developed and wrote policies and procedures for Information Security Policy and assisted MIS department in passing IT Audit related in equivalency to a SAS 70 audit.
• Minimized downtime and reduced potential cost in the event of a disaster by developing Disaster Recovery Plan for MIS department.

Salt Lake City Metropolitan Area

• Managed overall operations for 2 business units, including My Family Explorer (a dial-up ISP) and Call Assistant (a telemarketing fulfillment business).
• Increased call capacity by 30% by implementing call center curriculum and setting benchmarks for technical support technicians.
• Saved costs by designing and managing realm switching processes for My Family Explorer to reduce per user costs.
• Attained annual savings by identifying and implementing cost cutting measures to decrease costs by 63% in one business unit.
• Reduced customer churn by 4% and technical support calls by 12% by creating relationship with McAfee to bundle virus/spyware protection with monthly Internet service.
• Provided strategic operational management of Call Assistant, including profit and loss with locations in the United States and the Philippines.

• Developed, implemented, and managed an international software and show support network to facilitate the electronic collection, distribution, and follow-up of sales leads at over 200 events a year.
• Enhanced the growth of the business within a three-year period.
• Provided overall forecasting, budgets, and P&L responsibility.
• Increased and managed new business growth from 15 shows domestically to over 185 events worldwide within a 12 month period.
• Led sales/marketing teams in acquiring accounts with HP, Cisco, Lucent, Nortel, Bell Helicopter, VF Factory, Fruit of the Loom, and Dell computers while maintaining a 97% customer retention rate over five years.
• In conjunction with 3Com, pioneered, project managed, and implemented one of the first web-based sales lead distribution and CRM applications.