Lisa C. Email & Phone Number

Schaumburg, Il

• Place/Dispatch orders via internal database• Maintain high attention to detail to ensure orders and invoices are closed accurately and in a timely manner• Vendor management including but not limited to sourcing new vendors, and price negotiations• Responsible for maintaining and developing relationships • Monitor progress of service requests to ensure coverage, on-time performance and service satisfaction.• Work closely with customers at a Distribution Center and store level to ensure orders are executed and service is upheld• Investigate product shortages and ensure accuracy of reporting• Address and resolve service complaints in an efficient and effective fashion• Collaborate with management team regarding any customer concerns

Rockford, Illinois Area

• Scheduled all installations with clients and contractor• Coordinated special project installations with specific crews and ensured all special equipment was rented and installation department was present at install with contractor.• Maximized capacity for 25+ installers• Meet Monthly shipment budget and goals.• Coordinated all parking permits, rough inspections for all installs and pertaining city/village.• Assisted in overflow of call center calls regarding scheduling sales appointment, sending contract information or escalated customers complaints. • Communicated with contractors when installations where shorted material or problems onsite arose and worked with installation department to resolve

Aurora, Il

• Led all order fulfillment activities related to the client which required comprehensive oversight and coordination across multiple departments within the company. • identified appropriate resources needed and developed schedules to ensure timely completion of projects, reworks, print, scraps, auditing, billing and reporting. • Assisted clients in answering receiving, inventory, data processing, production or accounting questions• Responsible for handling complex, high level client detailed projects and ensure my clients’ expectations were met.• Communicated with upper management and clients regarding status of specific projects. • Maintain a high level of customer satisfaction by being courteous and maintaining professional conduct in all written, telephone or personal contacts. • Responded in a timely manner to all fulfillment or client requests and inquiries.• Helped clients with solutions to lower expenses in freight/delivery service, copying, printing, etc.• Maintained accurate records for billing purposes for monthly, quarterly and end of year reporting.

Schaumburg, Il

• Counseled and advised students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning and individualized information to their needs and their situation. • Collected and/or analyzed financial data on students to determine aid eligibility and make awards within federal, and/or institutional guidelines. • Answered questions, inquiries, or requests from students, parents, or guardians over telephone or in writing regarding financial aid and eligibility. • Analyzed various system-generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines• Notified students of changes in eligibility of awards and alternatives to amend the situation if needed.

Bartlett

• Coordinated meetings with sales representatives, attorneys and paralegals regarding patient’s cases, workcomp, depositions and handled all medical record requests. • Answered incoming and outgoing phone calls. Screened/triaged phone calls, messages and hospital consults. • Confirmed surgery schedule with hospital and confirmed equipment needed during surgery. • Translated for Spanish patient’s office appointments and over the phone consultations. • Handled patient schedule, medical records, created orders for patients, patient’s representative liaison. • Sought out authorizations for medical equipment. Scanned/filed patient medical records.

Political Science And Government

Law