Cortney Chapman Clark Email & Phone Number

Yuba City, Ca, Us

Yuba City, Ca, Us

Cambridge, Us

* Edited and wrote 200k+ words of branched interactive narrative content for an unreleased mobile live service game using Yarn Spinner syntax for Unity.* Managed narrative on all levels -- worldbuilding and lore, individual character plotlines and questlines, and active interactions and dialogue.* Created style guides, designed self-paced workshops for improving writing and creating well-rounded interactive narrative games, contributed to designing the process for collecting narrative-focused KPI data and interpreting it to create actionable narrative strategies.* Advised on narrative-focused monetization strategies and the industry standards of the interactive narrative niche of the games industry at large.

Mountain View, Ca, Us

* Worked among other editors in a senior capacity to lead writers in generating dozens of playable titles for the StoryLoom interactive narrative platform* Led efforts to establish new development processes and IP sources* Contributed to data analysis efforts to improve narrative performance

Seoul, Kr

* Served as the narrative team director for the US branch of Cinamon Games, managing Sr Editors, Editors, and Writers.* Focused on building and maintaining a KPI-centric pipeline to deliver thousands of words of narrative game content at a sustainable, efficient pace.* Supported granular data analysis efforts to isolate best practices for working within the interactive narrative format.* Developed original concepts into workable storylines and created strategies to fine-tune them further into monetizable products, house IPs, and vivid gameplay experiences.* Scouted talent and helped scale the team to meet growing demand for content.

Sunnyvale, California, Us

* Founding editor who helped define the role in the budding studio during initial stages of development.* Edited stories, scripts, and advertisement copy for clarity, quality, and to meet in-house style guidelines.* Wrote original text, adding content to gamified novels to create branched storylines, with full book gameplay running between 5-12 hours of narrative content.* Managed a team of writing contractors to deliver large amounts of content on a regular basis, then retooled high-level narrative structure and line-level content as needed to refine the user experience.* Created and coordinated art requests detailing all necessary characters, backgrounds, clothing options, special UI elements, and distinct objects to accommodate gamification of novels.* Reviewed original and published works submitted by authors for potential value as games.* QA tested projects before release and followed up by monitoring associated KPIs.* Managed game, art, sound, in-game spending incentive, and narrative design for assigned titles from pre-production to post-release.* Led team-wide data analysis efforts to isolate best-practice strategies for successful monetization of narrative content and, using that data, developed tried-and-true methods for success within the romance genre.ADDITIONALLY:* Functioned in a Narrative and Level Design Lead role on a yet-to-be announced comedy/adventure mobile puzzle game. * Created the original product spec, worked with key players to establish a functional delivery pipeline, helped to isolate best practices for targeting core KPIs, and delivered a narrative outline and script encompassing over 80 levels of content.

Palo Alto, Ca, Us

• Composed in-game text, in-character blog entries, item descriptions, banner text, app store text, and other associated copy.• Brainstormed and drafted promotional and sales copy, and converted the text into HTML and CSS.• Proofread and edited blogs for accuracy and to meet Chicago Manual of Style and in-house guidelines.• Collaborated with Design, Live Operations, Art, Sales Art, Community Management, Localization, Customer Service, and other teams to keep outgoing text in-line with the needs of the requestors.• Managed blog publication schedule and the associated pipeline to confirm all projects were delivered and finalized before taking blogs live.

San Jose, California, Us

• In-house term for Monetization Team Lead and Content Lead• Enacted regular drivers to increase KPI metrics: revenue, retention, DAU, engagement, etc. • Managed the new content pipeline from the end of production to review, including pricing and release.• Monitored the impact of virtual goods releases and associated spending trends.• Developed new sales strategies and site-wide events on yearly, seasonal, monthly, daily, and hourly scales.• Maintained advertiser partnerships, launched campaigns, and tracked associated key metrics.• Worked closely with art and development teams to fine-tune products and features before release from a creative, community impact, and monetization standpoint.* Included a quarter-long stint as Interim Senior Product Manager, which required me to lead the monetization team fully independently and evaluate and develop new concepts for reaching metric goalposts from the ground up.• Continued maintaining all responsibilities outlined in the Associate Product Manager description below.

San Jose, California, Us

• Controlled the content and scheduling of major user correspondence, including site-wide announcements regarding all updates, sales promotions, community spotlights, or new features• Brainstormed and enacted revenue drivers to increase profit and maintain user satisfaction (sales, coupons, incentivized spending events, etc.)• Designed and hosted user-centric events and activities (contests, newsletters, interviews, etc.)• Assisted in QA testing new events and features• Handled data input for new items, sales, and advertising campaigns• Assisted in designing characters, storylines, dialogue, and content for Gaia Online's overarching plot, daily adventures, and advertisements

San Jose, California, Us

• Generated ideas for new features, improvements, and products• Wrote user-facing content for interactive social network entertainment site (Tentacl)• Wrote user-facing content for a mobile trivia game app (Unravel)• Interacted with users personally to increase engagement and retention metrics• Highlighted relevant user-generated content for retention emails and to be featured on the front page of the site• Assisted in QA testing projects: finding bugs, writing reproduction steps, tracking tasks via Asana• Controlled the content and scheduling of major user correspondence, including site-wide announcements and addressing of major updates or new features (Gaia Online)• Miscellaneous data entry and coordination for sales, community events, item releases, and promotions with tasks tracked via Trello.