Cory Abrams Email & Phone Number

Melville, New York, United States

• Responsible for an account list of approximately 25 clients, consisting of anywhere between 1 to 200 retail store locations. Develop strategic account plans for each.
• Conduct regular bi-weekly meetings with client list to focus on business challenges or requirements. Offer recommendations to help address those needs.
• Collaborate with internal departments to ensure the timely completion of client deliverables.
• Prepare and present PowerPoint presentations for on-site client meetings, inclusive of leading the planning and execution of quarterly business reviews.
• Work with cross functional client stakeholders including IT, Retail Ops, Digital, Finance and others to develop broad reaching relationships.
• Ensure clients are maximizing KWI’s technology solutions and offerings. Perform gap analysis to drive usage or recommend solutions.

Melville, New York, United States

• Manage new client implementation.
• Collaborate with clients and technical teams to identify and document detailed requirements and data sources, while ensuring work flow.
• Develop functional specifications in regards to requested system enhancements.
• Manage the request, design, testing and delivery of all new system functionality and enhancements,while maximizing system usage to achieve the client’s business objectives.
• Primary point of contact for clients in regards to the KWI Merchandising Systems.
• Responsible for the training and development of end users on the KWI Back Office MerchandisingSystem, including system updates.