o Part of a 3-person team managing and supporting DGOC's Operational Technology (OT) network, serving as the first line of defense for the field network.o Developed and executed IoT strategy, overseeing APNs, vendors, SIM management, and modem templates.o Managed over 4,000 IoT devices nationwide, primarily utilizing LTE modems and Sierra Wireless technology across private APNs (AT&T/Verizon).o Provided top-level troubleshooting and support to field teams using SCADA systems for remote device monitoring, ensuring LTE modems and network connections were operational.o Collaborated with SCADA field technicians for modem configuration and troubleshooting to maintain connectivity for field devices.o Supported in-office network infrastructure including Fortinet firewalls, switches, routers, and wireless access points, with exposure to Microsoft Azure.o Monitored network security, ensuring the reliability and integrity of field network operations.o Worked in a project-based environment, balancing proactive project management with reactive ticket-based troubleshooting.o Partnered closely with the peer managing the in-office network to ensure overall network stability across industrial and corporate locations.

o Experienced Azure Engineer with strong project management skills and expertise in implementing and managing Azure-based solutions for diverse industries.o Proficient in Azure services including Azure Virtual Machines, Azure Storage, Azure Networking, Azure Active Directory, Azure Site Recoveryo In-depth understanding of networking protocols, security best practices, and hybrid cloud architectures.o Excellent communication and interpersonal skills, able to collaborate effectively with clients, vendors, and colleagues to ensure project success.o Successfully led multiple projects, from requirements gathering to deployment, ensuring adherence to timelines, budgets, and quality standards.o Strong analytical and problem-solving skills, able to identify and resolve technical issues in complex environments.o Dedicated and results-driven professional committed to delivering exceptional Azure solutions to meet client needs.

Systems Engineer in the professional services division of C Spire Business. WHO IS C SPIRE? We are the nation’s first full-stack managed solutions provider, capable of offering advanced connectivity, cloud, software, hardware, communications, professional services, cybersecurity, business continuity, and technology support in a single, seamless IT solution portfolio. The result is smarter. Faster. More secure. From desktop to data center, we meet you wherever you are and take on your biggest technology challenges. Consider IT Managed.

Systems Administrator in the Managed Services division of Teklinks.

• Managed program implementation from quote to production.• Updated and managed spreadsheets and document libraries in SharePoint.• Created PowerPoint slides for weekly meeting presentation. • Ensured that deadlines, quality standards, and client expectations were met.• Coordinated with teams from engineering, quality, design, tooling, and purchasing• Prioritized and coordinated tasks to complete projects within deadlines• Assess project issues and identify solutions to meet productivity, quality and customer goals• Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.•Direct and oversee multiple PMs and/or team leads on complex projects.•Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.

• Daily interfaced with Project managers to reaffirm project schedules • Updated and managed spreadsheets and document libraries in SharePoint.• Compiled reports and records to show project status• Organized, coordinated, and managed the information of each project• Tracked and updated project dates/milestones with internal project tracking systems• Uploading of documents to internal tracking and storage systems• Reviewed closeout packages for each project to ensure project completion• Reviewed closeout packages for correct documentation and materials

• Daily interfaced with Project managers to reaffirm project schedules • Compiled reports and records to show project status• Updated and managed spreadsheets and document libraries in SharePoint.• Organized, coordinated, and managed the information of each project• Tracked and updated project dates/milestones with internal project tracking systems• Worked with vendors and customer to organize the funds to complete each project• Reviewed closeout packages for each project to ensure project completion• Reviewed closeout packages for correct documentation and materials• Converted manual processes to computerized automated processes• Full IT support for both network and company computers

• Demonstrated ability to troubleshoot creatively, solve problems effectively, and make informed decisions while successfully guiding others through constant change• Coordinated employees, equipment and materials on several projects simultaneously• Modified many programs to reduce the overall run time and increase profits.• Planned and established work schedules, assignments, and production sequences, to meet production goals• Reviewed operations and accounting records and reports to determine the feasibility of production estimates and evaluate current production• Conferred with management and subordinates to resolve worker problems, complaints, and grievances• Requisitioned materials, supplies, equipment parts, and repair services• Inspected materials, products, and equipment to detect defects and malfunctions• Demonstrated equipment operations and work procedures to new employees and assigned employees to experienced workers for training• Monitored and patrolled work area and enforced safety and sanitation regulations• Set up, adjusted, and repaired machines and equipment.