Cory M. Email & Phone Number

Dedicated and driven customer champion with 20+ years’ experience driving bottom line growth through top tier service to Fortune 100 customers. Trusted advisor and collaborative partner to senior leadership team and key stakeholders across the nation. Organizational quarterback, inspiring team members to peak performance and cultivating profitable business relationships built on respect, loyalty, and trust. Key Accomplishments:• Assumed responsibility for W.W. Grainger’s Amazon Indianapolis accounts in 2016, providing exceptional service to outpace competitors, earning full control of the Amazon Indianapolis accounts within three years. Exceeded $175K in asset savings and $75K+ in hourly labor savings annually. • Accepted to W.W. Grainger’s first Professional Development Program, designed to cultivate and grow key team members into organizational leaders. One of twenty participants selected from a pool of 1,100 possible participants based upon a companywide reputation for excellence. • Continually developed and honed sales, customer service, and presentation skills to advance from Market Sales Coordinator to Onsite Service Representative, expertly managing and growing Fortune 100 accounts throughout Indiana. Consistently ranked in the top 1% of Service Representatives nationwide. • Leveraged existing client relationships and reputation for excellence to earn three new Amazon sites and two new Nike sites throughout Central Indiana. Led all project management efforts to ensure the site launches were flawlessly executed. • Recognized for mentoring team members in a transparent leadership style that instills a sense of urgency, builds active listening skills, and challenges them to utilize their resources. Builds individuals up through recognition that meets their preferred way of acknowledgement.

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  Ball State University

  Sports Administration