Cory Burgess Email & Phone Number

Las Vegas, Nevada, United States

Manage and support a team of 22 staff who process Food Handler Safety Training Card and Body Art Card applications, answer the Health District's switchboard and greet guests at the main public health center.Continually improve public-facing messaging that describes the process and policies related to obtaining a Food Handler Card, in response to customer feedback and concerns.Provide solutions to community organizations and agencies that require special accommodations for their clients to obtain a Food Handler Safety Training Card.Evaluate long-standing departmental procedures and implement incremental changes that empower staff, streamline procedures and increase the number of clients being served.Reduced average daily no-show rates from 32% to 13% by implementing same-day appointments.

Las Vegas, Nevada, United States

Strengthened the educational reach of our 800-employee public health agency through the conceptualization, development and design of marketing campaigns, printed and online materials, social media content and topical videos in collaboration with subject matter experts from more than 20 offices within the agency.Constructed a responsive WordPress website that has delivered up-to-date COVID-19 information, including vaccination and testing locations, to more than 3 million unique users.Launched social media advertising campaigns with $50 to $80,000 budgets to deliver public health messaging to the broader Southern Nevada community and targeted populations.Built brand identities for new programs, services and events at the Health District while ensuring integrity of existing agency branding.Maintained strong internal communications through the writing, editing, and design of employee publications.Directed, recorded and edited a 20-video food handler safety training series that has gained more than 1.5 million views from people preparing to test for their Food Handler Safety Training Card.Co-chaired the Employee Events Committee to create engaging activities year-round and chaired the subcommittee that produces the annual service awards event.

Las Vegas, Nevada, United States

Grew participation for more than 30 program and service offerings and countless special events through the creation of eye-catching printed materials, social media promotions, videos and a mobile-responsive website.Liaised with local and national media to ensure The Center was a community voice for all LGBTQ topics.Wrote, edited and designed Center-focused content pages for publication in local magazines.Doubled donations to The Center during Nevada's Big Give in 2014 and 2016.Provided branding direction to 13 fundraising events and chaired the 2014 “Artists in Wonderland” event.Transitioned TheCenterLV.org to be more robust and mobile-responsive using Wordpress.

Las Vegas, Nevada, United States

Designed all marketing materials to promote the programs, services and events of The Center — including postcards, rack cards, posters, website and social media graphics, event programs, raffle tickets and sponsorship materials.

Las Vegas, Nevada, United States

Designed all marketing materials to promote the programs, services and events of The Center — including postcards, rack cards, posters, website and social media graphics, event programs, raffle tickets and sponsorship materials.Redesigned TheCenterLV.com in 2007 and converted to a Joomla-based site in 2012.

Las Vegas, Nevada, United States

Established a strong online presence for the GLCCNV with a mobile-responsive WordPress website that seamlessly integrated with ChamberMaster to provide an interactive membership directory and events calendar.Notified chamber members and prospects about monthly networking luncheons, vendor opportunities, beneficial trainings and news from the National Gay and Lesbian Chamber of Commerce through a weekly e-mail newsletter.Created promotional materials and signage for special GLCCNV events such as the holiday party and golf tournament.

Baltimore, Maryland, United States

Crafted all covers and layouts for 50 issues of Gay Life magazine and 4 annual Baltimore LGBTQ Visitors Guides.Built and maintained Joomla and WordPress websites for The GLCCB, Gay Life and Baltimore Pride.

Las Vegas, Nevada, United States

Designed all cover and editorial layouts for more than 100 total issues of QVegas and Out Las Vegas magazines as well as specialty publications such as the Las Vegas Pride Guide, BigHorn Rodeo Guide, QVegas Yellow Pages, Findlay Voice, Findlay Vision and Windermere Homes & Living.Elevated the image of local businesses through hundreds of high-quality advertisement designs.Wrote front-of-book content and feature stories, planned each issue's editorial focus, assigned articles to freelance contributors, directed photo shoots, photographed special events and edited all content.Designed, built and maintained QVegas.com and the QVegas Business Alliance membership website.Maintained high content quality despite a limited contributor budget that fell to $0 during the Great Recession by utilizing volunteer contributors and journalism students from local universities.Supervised three graphic designers and dozens of freelance writers, photographers and illustrators.

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Tullahoma, Tennessee, United States

Designed print-ready ads for 5 weekly newspapers.

Tullahoma, Tennessee, United States

Designed print-ready ads for 5 weekly newspapers and layouts for special quarterly and yearly publications.

Master Of Science - Ms, Management And Leadership

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Marketing Management

Mass Communications

Activities and Societies: Staff writer for The Motlow Monitor school newspaper 1993 – 1994; Editor of The Motlow Monitor school newspaper.