Benefits Advisor
Durham, North Carolina, United States
- Scheduled employee education meetings for existing clients on what benefits Aflac offers.- Enrolled employees in health benefits, in-person or virtually, and explain in detail the packages.- Provided in-depth explanations to employees about benefits and ensure they have a full understanding of their employee benefits packages.- Supported HR Managers in need of information or assistance.- Possessed a strong understanding of employee benefit packages not offered with Aflac.- Generated reports through Aflac’s internal Information systems- Assessed employee issues, prioritize employee concerns, and determine the best course of action for the employee and the employer, escalating claims as necessary.- Performed administrative tasks, such as maintaining records and handling policy renewals through CRM- Initiated cold calls and walk-ins to generate potential relationships and clients.- Be knowledgeable of the laws of insurance along with the different benefit packages offered at Aflac.