Maintain the integrity of multiple facilities throughout the US, by traveling to the location and working with both the store and warehouse managers through cycle counts and on site audits. Transfer and relocate clearance merchandise between warehouses to create room for new product, and maintain proper numbers within acceptable variance. Work with internal and third party auditors to create transparent documentation of all monetary activity, keeping each store and its partnered warehouse in compliance. Coordinate full inventory of all pieces being installed and/or transferred between locations when new facilities are built, and old facilities are closed.

Implemented best practice standards of operation through daily coaching of staff, ensuring the optimization of standards. Hired, trained, and supervised administrative staff, including applicant screening and new-hire orientation. Established goals in cooperation with the sales team to highlight individual talents and promote effectiveness through smart customer engagement. Processed payments, handled petty cash, and authorized external financing.Utilized KPI’s to efficiently communicate expectations, track sales goals and numbers, thereby allowing sales associates to more effectively hit targets.Audited P&L to make sure the bottom line was profitable, and implement changes where necessary to maximize budget utilization within provided constraints.

Responsible for producing cost efficient in-home delivery, operational execution, precise inventory controls, and support for the store associates. Provide a leadership role for the warehouse delivery associates and shop technicians through effective training, coaching and communication.Conduct annual performance reviews for all warehouse associates. Pioneered the program Dispatchtrack, including the creation of an operations manual for all Bassett warehouses. Trained operators to utilize the program to categorize and order all transactions.

Managed the inventory of four stores throughout the greater Houston area, including the warehouse distribution center. Focused on auditing, controlling and transferring inventory between locations to fill customer purchase orders.Processed freight claims and factory claims with the corporate office and vendor representatives.

Schedule service calls and product distribution. Coordinated and routed trucks and communicated with customers to ensure excellent delivery and customer service. Created a tech calendar used to schedule in shop repairs and in home service, utilized by multiple stores within the Houston area.Given the Asset Award as recognized by coworkers for outstanding work in the field.

Organized records of business transactions, sorting and filing data.Kept a working log of communications between partners and new clients. Handled clerical work, website maintenance, and all shipping transactions, domestic and international.