It Specialist
CurrentInstalled and configured desktop hardware in a hospital/clinical setting.Gained a working knowledge of EPIC support techniques.Managed the deployment of 500+ Jamf managed iPhones for staff. Management of desktop security and Operating System updatesSetup and managed Mobile Device Management system (JAMF) for managed iOS devices.Zoom administration, created workflow for patient scheduling inside of Zoom and Provider e-visits.Supported 100+ Zoom accounts and 10+ Zoom conference rooms, and documented end-user procedure..Set up and support of iOS based video translation service, Stratus Video.Part of a team providing support for 500+ workstations and 1000+ users.