Coty Smith Email & Phone Number

Birmingham, AL, US

Irondale, Alabama

• Delivers post-sales technical support to customers, dealers, and contractors.
• Reviews, approves, and submits warranty claims for replacement units and replacement repair parts.
• Responds to customer inquiries in a timely manner, within 2 hours of messages, and with follow up within 5 days, to achieve high levels of customer satisfaction.
• Identifies repeat problems with customers to encourage training involvement where needed, and to provide field reporting to the manufacturer when product defects or deficiencies are suspected or discovered.
• Works with Customer Service Managers to develop installation and service department best practices.
• Mails Dealer Service Bulletin’s within one week of receiving DSB.

Columbus, Mississippi

In charge of business of the whole companyManages the company with a mix of business skills and skills particular to the music industryDetermines the overall general direction of the Label itself, what type of artists to sign, methods of marketing, the music distribution and other matters such as the final say and approvalImproves financial performance and.

Birmingham, Alabama Area

Monitor and maintain heating, ventilation, and cooling systems.Program and replace CCTV systems, including cabling, cameras, DVR's and power supplies.Perform general upkeep and repair on facility boilers, chillers, air handlers, DIW, IWW, scrubbers, and closed loop systems.Run chemical tests on systems and adjust chemical balances as needed.Perform work.

Birmingham, Alabama Area

Monitor and maintain heating, ventilation, and cooling systems.Perform general upkeep and repairsPerform work orders.Clear clogged drains and replace defective parts such as valves, faucets, and fixtures.Follow general maintenance schedules and procedures.Pool upkeep: cleaning and chemical checks

Tuscaloosa, Alabama

Installed new heating, ventilation, and air conditioning systems (Hardware & electrical wiring)Performed semiannual maintenance on residential and light commercial HVAC equipmentEducated homeowners on issues or improvements neededInstalled electrical wiring (circuit breakers, breaker boxes, light fixtures, power receptacles etc)Occasionally performed light.

Columbus, Mississppi

Oversaw daily operations of the businessTrained and developed new associates on POS system and key sales tacticsGenerated repeat business through exceptional customer serviceReported to the district manager regarding all store and staff issues

Birmingham, Alabama Area

B2B telesales callsGoogle Ad Word CertifiedConducted research and selecting appropriate tools for client presentations to sell YP's products: digital express, YP.com, pay-per-click, video streaming, mobile advertising, banners/display ads, Google AdWords, YP connect, & MC2Prepared forms and letters, handling detailed paperwork and executing.

Associate Of Arts (A.A.), Cad/Cadd Drafting And/Or Design Technology/Technician

Drafting & Design

Epa Section 608 Certification (Certified Universal Type I - Iii), Heating, Air Conditioning, Ventilation And Refrigeration

Certification never expires

Nate Ac/Hp Certification, Heating, Ventilation, Air Conditioning And Refrigeration

Certification must be renewed with 16 hours of continued education every 2 years

Bachelor'S Degree, Computer/Electrical Engineering

Computer Engineering