Scott Coughlin Email & Phone Number

St. Petersburg, Florida, Us

St. Petersburg, Florida, Us

I support Financial Advisors on Mutual Fund trades, policies, and regulations. I am also the Technical Liaison for the team handling our help tickets and new hire access setup. I consistently achieve 100% phone quality rating, showcasing RJ's service 1st commitment.

Clearwater, Fl, Us

Consult with customers to set them up on a direct mailing campaign that produces the results they are looking for and take the guesswork out of the campaign.

Westlake Village, California, Us

I refinance Conventional, FHA, and VA loans helping homeowner get in a better financial situation. I am consistently a top funding loan officer.

West Los Angeles, Ca, Us

We offer short-term real estate backed loans from $100k to $5M+ to assist in the purchase and rehabilitation of non-owner occupied (NOO) residential and commercial properties. We lend to experienced real estate investors and small business owners.

Santa Rosa, California, Us

- Project Reporter on software updates for the Tax, Subservicing, Lockbox, Reconveyance and Loan Administration departments.- Implement enhancements proposed by coworkers by vetting ideas and writing technical notes to Software Developers.- Test updates in beta environments to ensure quality prior to releasing updates to production.

Santa Rosa, California, Us

- Oversee department activity.- Lead the team to reduce tax penalties paid by the company each year from over $150,000 in 2013 to less than $3,000 in 2017.- Coordinate with the Escrow Analysis and Accounting departments regarding tax schedules and funds transfers.- Ensured accuracy of monthly escrow payments to avoid escrow shortages and advances.- Manage vendor reporting to ensure Provident Funding's satisfaction.- Resolve matters escalated by clients and internally for the servicing of loans and origination of new loans.- Enforce and improve policies and procedures to comply with regulations and company/investor guidelines.- Track non-escrow tax payments to ensure timely payments and take direct action as needed to cure delinquencies.- Propose and test technology enhancements to automate compliance and improve operational efficiency.- Reduced inbound customer service calls regarding taxes by proactively addressing potential problems.

Santa Rosa, California, Us

Manage escrow accounts and pay taxes on behalf of borrowers.Receive batches of purchased loans and translate tax data into internal system.Identify errors and calculate taxes due.Manage all property tax operations in assigned states.Research delinquencies and bill penalties to the party of fault.Resolve tax cases requested by Servicing Analysts.

Santa Rosa, California, Us

Gain real world experience in the mortgage finance industry.Provide assistance to full time specialists.Data entry/processing.Research and resolve legal discrepancies.Train for full time position.