Christopher Pearson Email & Phone Number

Acushnet, Ma, Us

Massachusetts, United States

Providing mobile diagnostic and repair solutions for multiple PC/Mac and peripheral vendors at residential, commercial and government sites.Contract based job that is a blend between ambassador for the vendor and exceptional customer service for the client.Takes pride in first-contact resolution with strict ETA adherence.

Fall River, Massachusetts, United States

New Bedford, Massachusetts, United States

Assisted in completion of various temporary contract jobs.Maintained quality control standards based on contract.Adhered to different standards based on work environment.Worked on all different levels of the production process

South Dennis, Massachusetts, United States

Greeted customers promptly.Assisted customers in selecting items based on needs.Described products and services in detail.Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.

Dennis Port, Massachusetts, United States

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.Practiced safe food handling procedures at all times.Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.

West Harwich, Massachusetts, United States

Counted cash drawers and made bank deposits.Assigned employees to specific duties to best meet the needs of the store.Trained and developed new associates on POS system and key sales tactics.Generated repeat business through exceptional customer service.

West Warwick, Rhode Island, United States

Responsible for taking in-bound calls to assist customers with Cox Cable TV, Internet or Telephony services in multiple states and then walked customers through common troubleshooting practices to restore optimal services. When unsuccessful, setup appointments for in-home technicians to resolve any issues outside the customer's control.Worked in the Cox Tech Solutions department to remotely access (via LogMeIn Rescue) customer's computers to resolve any software or malware related issues.Assisted call center operations department to successfully route calls to correct departments while maintaining optimal service levels for all departments.

Fall River, Massachusetts, United States

Primarily responsible for taking customer calls and assisting them with varying numbers and requests throughout the US, Canada and Puerto Rico.Participated in team activities and group exercises with other office members.Trained to handle T-mobile and Verizon wireless customers, and assist them with normal requests as well as extended features.Recognized several times for excellent customer service skills and professionalism.