Chris Pensata Email & Phone Number

Hoboken, New Jersey, United States

As a Business Development Manager, I am entrusted with fostering strategic partnerships, expanding our client base, and driving revenue growth. Here’s how I contribute:*Market Research and Analysis:Conduct thorough market research to identify potential clients, industry trends, and competitive landscapes.Analyze data to uncover growth opportunities and tailor our offerings to meet client needs.*Lead Generation and Prospecting:Develop and execute targeted lead generation strategies.Cultivate relationships with prospects through networking events, cold calls, and digital channels.*Client Relationship Management:Nurture existing client relationships, ensuring satisfaction and identifying upsell opportunities.Collaborate with cross-functional teams to deliver exceptional service and resolve any issues promptly.*Solution Selling:Understand our portfolio of services and products.Articulate value propositions to clients, demonstrating how our solutions address their pain points.*Proposal Development and Negotiation:Create compelling proposals, tailored to client requirements.Negotiate terms, pricing, and contracts to secure successful deals.*Pipeline Management:Maintain a healthy sales pipeline, tracking leads, opportunities, and conversions.Forecast revenue and set achievable targets.*Networking and Industry Engagement:Attend industry conferences, trade shows, and networking events.Represent eMazzanti Technologies and build strong industry connections.*Metrics and Reporting:Regularly update management on sales performance, KPIs, and progress toward goals.Leverage CRM tools for accurate data management.

Rowlett, Texas, United States

As a seasoned project manager with a keen eye for process optimization, I have successfully overseen multifaceted initiatives, driving efficiency and enhancing organizational performance. Here’s how I can provide value to your organization:1. Defining Project Scope and DeliverablesI excel at clarifying project objectives and scoping out the necessary tasks. By meticulously defining project boundaries, I ensure alignment with strategic goals and stakeholder expectations.2. Crafting Comprehensive Project PlansDeveloping robust project plans that account for timelines, resource allocation, and risk management. I’ve consistently maintained project schedules, ensuring timely delivery of results.3. Establishing Effective Policies and ProceduresI’ve designed frameworks that support project objectives. These guidelines streamline operations, enhance consistency, and foster collaboration among internal and external stakeholders.4. Identifying Process Enhancement OpportunitiesI proactively seek out areas for improvement within organizations. By analyzing existing workflows, interviewing staff, and gathering data, I pinpoint bottlenecks and inefficiencies ripe for transformation.5. Collaborating with Leadership and StakeholdersMy ability to engage with company managers and stakeholders has been instrumental in driving change. Together, we identify pain points, develop strategies, and implement solutions that elevate business processes.6. Data-Driven Decision MakingI leverage data to inform my approach. Whether conducting site visits to assess equipment or analyzing process performance metrics, I ensure evidence-based decision-making.7. Delivering Process Reports and RecommendationsI create comprehensive process reports that synthesize findings, propose actionable strategies, and outline implementation steps. My client-centric approach ensures alignment with their expectations.

Plano, Texas

Project Documentation Analysis - Conducted an in-depth analysis of project documentation procedures, meticulously reviewing each aspect to ensure strict compliance with customer requirements and to enhance overall efficiency. This involved a detailed examination of existing documentation, identifying areas for improvement, and implementing best practices to streamline processes and ensure accuracy and completeness.Service Lifecycle Management - Utilized exceptional organizational skills to oversee the service lifecycle, from inception to completion. This included successfully identifying both explicit and implicit customer needs, aligning IT resources to meet these requirements, and ensuring that services were delivered effectively and efficiently, thereby maximizing customer satisfaction and service usability.Hardware Deployment - Orchestrated the deployment of standardized company hardware, overseeing the configuration and rollout of both hardware and software. This process was carefully planned and executed to ensure minimal disruption, while also achieving consistency across the organization, facilitating easier management, maintenance, and support.Technology Initiatives Navigation - Proactively navigated through new technology initiatives, standards, changes, and upgrades by adapting strategic objectives and practices. This ensured that the organization remained at the forefront of technological advancements, consistently streamlining production environments to foster innovation and maintain competitive edge.Training and Development - Conducted comprehensive training for more than 100 users and new employees, employing clear communication to set expectations, demonstrate processes, and provide feedback. This approach not only boosted the performance and IT proficiency of the individuals but also contributed to the development of a knowledgeable and skilled workforce, capable of leveraging technology effectively.

Provided IT, Operations, Training, and Facilities management for the organization.

Richardson, Tx

Managed liquidation of product for all watch and jewelry brands. Oversaw over forty million dollars in liquidation. Policed all of the Fossil brands across eBay and other Internet sites to ensure compliance with company standards. Provided Operational support for Country Managers. Managed the Basel Watch Fair. Created custom reporting for COO. Supported Planning Department during SAP R3 AFS rollout (Allocation SME). Successfully rolled out SAP in the US and Europe subsidiaries. Integrated Michele into all of the US processes.

Dallas/Fort Worth Area

Subject matter expert for the Fossil Canada, Fossil Mexico, and Michele company mergers and acquisitions. Managed Basel Watch Fair for all of Fossil brands as it related to the scheduling, moving of product and personnel, before, during, and after the fair.Project leader for the International Subsidiary and Distributor meeting in the US including creating meeting schedules, producing events, personnel routing, and product needed to support the project. Planned and coordinated of all activities required to deploy, adopt, operate and new processes within the department.Created standardized reporting for reports sent in by subsidiaries and distributors for management review.Worked with Compliance Team to ensure SOX compliance within the department.

Dallas/Fort Worth Area

Provided Operational support for Country Managers. Managed the Basel Watch Fair. Created custom reporting for COO. As Fossil rolled out SAP for their ERP system I moved back to the Planning Department and was put in charge of the inventory allocation process for all brands. After successfully rolling out SAP in the US, I moved back to the International Department and worked with the group that rolled out SAP to the major European subsidiaries. At the same time I was part of the team that integrated Michele into all of the US processes.

Richardson, Texas

Created and then managed company help desk. Kept efficient deployment priorities, processes and techniques for continued rollouts of standardized company hardware and configured deployments that met the established configuration standards. Performed technical design for major changes to existing company environments.Cooperated with the team in implementing new technology initiatives, standards and major changes or upgrades to production environments.Dealt with user accounts, email, permissions, anti-virus, anti-spam.Offered technical support to users with different levels of IT proficiency. Trained users in all desktop software programs and the use of the ERP systems. Maintained security programs and frequent change of passwords.Controlled all system back-up and restored protocol.Coordinated communications and briefings for new employees

Dallas/Fort Worth Area

I started out in watch repair. Then I moved to watch QC and data entry. From there I became the assistant manager of the watch repair department. During those early years I taught myself how to use a computer skills and also honed my management skills. At one point I had seventy direct reports. I managed the watch repair technicians as well as the repair department data entry team.