Dealing with communications systems and the telecommunications industry can befuddle even the most technology savvy people. Making the telecom-related decisions you need to make can take up a lot of valuable time. Time and energy you should be using to grow your business. With UCSimplified as your guide you no longer need to feel overwhelmed about your network connectivity and telephone services.As your liaison to a broad range of telecom solutions we can help you simplify your communications puzzle, save money and get back to running your business.Send an email to cphelan@ucsimplified.com to learn more.

Provide guidance and direction to the project leadership team to ensure proper alignment with business strategy and IT architecture. Mentor process engineering and business analytics staff members in various areas including building process efficiency and effectively communicating to management and senior business executives across the organization.

Oversaw all IT operations for a $150 million relocation services company with over 700 employees in 22 locations. Built and led a highly productive team of 10. Managed a project portfolio with initiatives reaching across the infrastructure, telecommunications, data warehousing, application development and user support areas. Worked closely with the operations, sales, finance and human resource teams to develop and deploy technology solutions. Planned and managed a budget of over $1.5 million.

Developed and directed the overall service delivery infrastructure and product development for a venture capital funded e-learning start-up. • Managed 20 staff members and a budget of $2 million.

Served as the Senior IT manager directing all IT activities for a global provider of voice communications systems to the corporate and call center markets. Built and managed a network of 250 users across 5 locations in the US, Canada and the Caribbean. Promoted from a marketing role charged with identifying opportunities to improve product offerings.

Designed, implemented and maintained voice/data communications systems to support a nationwide enterprise network.