Christopher Pirone Email & Phone Number

Holmdel, New Jersey, United States

Holmdel, New Jersey, United States

• Manage a portfolio of complex enterprise accounts, generating over $1Million in monthly recurring revenue (MRR).‎• Develop and execute strategic account plans to foster robust business relationships and identify new revenue streams.‎• Collaborate with cross-functional teams to ensure successful solution deployment, project delivery, and customer satisfaction.‎• Resolve customer issues and complaints related to the sales and service process, ensuring high levels of… Show more • Manage a portfolio of complex enterprise accounts, generating over $1Million in monthly recurring revenue (MRR).‎• Develop and execute strategic account plans to foster robust business relationships and identify new revenue streams.‎• Collaborate with cross-functional teams to ensure successful solution deployment, project delivery, and customer satisfaction.‎• Resolve customer issues and complaints related to the sales and service process, ensuring high levels of satisfaction.‎• Coordinate with executive teams, showcasing professionalism and promoting total account management solutions capabilities.‎ Show less

Holmdel, New Jersey, United States

• Fostered and nurtured strong client relationships as the main point of contact, ensuring utmost satisfaction and loyalty.‎• Conducted strategic meetings with clients, aligning business objectives and uncovering avenues for mutual growth.‎• Devised and executed comprehensive account plans to drive revenue, bolster retention, and unlock new business prospects.‎• Orchestrated seamless collaboration across teams to surpass client expectations and deliver exceptional… Show more • Fostered and nurtured strong client relationships as the main point of contact, ensuring utmost satisfaction and loyalty.‎• Conducted strategic meetings with clients, aligning business objectives and uncovering avenues for mutual growth.‎• Devised and executed comprehensive account plans to drive revenue, bolster retention, and unlock new business prospects.‎• Orchestrated seamless collaboration across teams to surpass client expectations and deliver exceptional results.‎• Acted as a customer advocate, offering valuable feedback to enhance product development, marketing, and customer service.‎• Observed and analyzed key performance metrics, optimizing strategies and processes to achieve targeted goals.‎ Show less

Holmdel, New Jersey, United States

• Provisioned and activated wireless devices on customer accounts with precision and efficiency.‎• Guided and assisted customers in setting up accounts and troubleshooting wireless service issues effectively.‎• Collaborated seamlessly with the sales team to optimize the functionality of customers' wireless devices.‎• Maintained meticulous records of customer interactions and updated account information accurately and promptly.‎• Exemplified exceptional customer service and… Show more • Provisioned and activated wireless devices on customer accounts with precision and efficiency.‎• Guided and assisted customers in setting up accounts and troubleshooting wireless service issues effectively.‎• Collaborated seamlessly with the sales team to optimize the functionality of customers' wireless devices.‎• Maintained meticulous records of customer interactions and updated account information accurately and promptly.‎• Exemplified exceptional customer service and provided unwavering support to ensure customer satisfaction.‎ Show less

Holmdel, New Jersey

• Provided exceptional customer service to clients by addressing billing, technical, or general inquiries promptly and courteously.‎• Resolved issues and concerns of wireless service users, ensuring prompt and effective solutions to their problems.‎• Managed customer accounts, accurately documenting customer interactions and transactions and updating customer ‎information.‎• Collaborated seamlessly with team members, surpassing customer service goals and objectives… Show more • Provided exceptional customer service to clients by addressing billing, technical, or general inquiries promptly and courteously.‎• Resolved issues and concerns of wireless service users, ensuring prompt and effective solutions to their problems.‎• Managed customer accounts, accurately documenting customer interactions and transactions and updating customer ‎information.‎• Collaborated seamlessly with team members, surpassing customer service goals and objectives collectively.‎𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀o Achieved a customer satisfaction rating of 95% by consistently providing exceptional service and resolving issues ‎effectively.‎o Recognized as a top performer, receiving multiple commendations from customers for outstanding service and support.‎ Show less

Toms River, New Jersey

• Exceeded monthly sales targets consistently, selling Verizon Wireless products/services to new/existing customers.‎• Cultivated positive customer relationships through exceptional service, promptly addressing concerns/issues with ‎professionalism.‎• Operated point-of-sale systems proficiently, ensuring accurate order fulfillment with appropriate equipment and accessories.‎• Proactively engaged customers via outbound calls, emails, and in-person visits to drive business… Show more • Exceeded monthly sales targets consistently, selling Verizon Wireless products/services to new/existing customers.‎• Cultivated positive customer relationships through exceptional service, promptly addressing concerns/issues with ‎professionalism.‎• Operated point-of-sale systems proficiently, ensuring accurate order fulfillment with appropriate equipment and accessories.‎• Proactively engaged customers via outbound calls, emails, and in-person visits to drive business expansion.‎• Maintained up-to-date knowledge of Verizon Wireless products/services and industry trends, fostering expertise and ‎innovation.‎𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀o Achieved a 25% increase in monthly sales by effectively promoting and upselling Verizon Wireless products and services.‎o Received consistent positive feedback from customers, resulting in a 95% satisfaction rating in customer surveys.‎ Show less

Eatontown, New Jersey

• Strategized and executed impactful digital marketing campaigns across social media, email, and PPC platforms.‎• Leveraged data analytics to measure and optimize campaign performance, driving continuous improvement and success.‎• Coordinated with diverse teams to ensure consistent messaging and brand presence across multiple platforms.‎• Oversaw agency partnerships and consultants, ensuring timely and cost-effective delivery of campaigns.‎• Remained updated on industry trends… Show more • Strategized and executed impactful digital marketing campaigns across social media, email, and PPC platforms.‎• Leveraged data analytics to measure and optimize campaign performance, driving continuous improvement and success.‎• Coordinated with diverse teams to ensure consistent messaging and brand presence across multiple platforms.‎• Oversaw agency partnerships and consultants, ensuring timely and cost-effective delivery of campaigns.‎• Remained updated on industry trends, adapting strategies to stay ahead of the competition and drive growth.‎𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀o Increased website traffic by 40% through targeted SEO strategies and content optimization techniques.‎o Achieved a 20% growth in lead generation by implementing successful email marketing campaigns.‎ Show less

Wall, Nj

• Utilized exceptional sales background and expert negotiation skills to overcome objections and achieve successful sales ‎closures.‎• Consistently surpassed sales targets by qualifying leads, fostering relationships, and increasing brand visibility.‎• Developed comprehensive client communications and enrollment plans, effectively setting expectations for ongoing support.‎• Proactively managed client and prospect correspondence, swiftly addressing inquiries and ensuring customer… Show more • Utilized exceptional sales background and expert negotiation skills to overcome objections and achieve successful sales ‎closures.‎• Consistently surpassed sales targets by qualifying leads, fostering relationships, and increasing brand visibility.‎• Developed comprehensive client communications and enrollment plans, effectively setting expectations for ongoing support.‎• Proactively managed client and prospect correspondence, swiftly addressing inquiries and ensuring customer satisfaction.‎• Implemented efficient resolution strategies for client-related issues, fostering positive relationships/enhancing customer ‎loyalty.‎𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀o Achieved a 20% increase in sales revenue by effectively identifying and converting new prospects into customers.‎o Exceeded quarterly sales targets by 15%, consistently meeting and surpassing assigned sales quotas.‎ Show less

Wall, Nj

• Orchestrated social media presence across Facebook/Twitter/Instagram/LinkedIn, managing multiple accounts simultaneously.‎• Produced captivating content, encompassing copy, graphics, and videos, to foster brand visibility and community interaction.‎• Analyzed social media metrics, offering insights to enhance strategy, optimize campaigns, and drive future success.‎• Remained current on evolving social media trends and technologies, ensuring clients maintained a competitive… Show more • Orchestrated social media presence across Facebook/Twitter/Instagram/LinkedIn, managing multiple accounts simultaneously.‎• Produced captivating content, encompassing copy, graphics, and videos, to foster brand visibility and community interaction.‎• Analyzed social media metrics, offering insights to enhance strategy, optimize campaigns, and drive future success.‎• Remained current on evolving social media trends and technologies, ensuring clients maintained a competitive edge.‎• Fostered collaboration with cross-functional teams, aligning social media with marketing initiatives and overarching objectives.‎𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀o Successfully devised and implemented client-specific social media marketing plans, driving a notable 30% surge in ‎website traffic and a 20% boost in social media engagement.‎o Implemented targeted social media strategies resulting in a 50% increase in follower base and brand visibility.‎ Show less

Wall, Nj

Brick, New Jersey

New York

Edison, New Jersey

Edison, New Jersey

Glassboro, New Jersey

Philadelphia, Pennsylvania

Master Of Science - Ms, Internet Marketing, 3.7

Advanced Achievement Award

Bachelor Of Arts - Ba, Radio/Television/Film Production

Dean's List Spring 2010 Rowan Television Network

Certificate, Audio Recording

Audio Recording, Live Sound, Mixing