Craig Dunn Email & Phone Number

Trumbull, Ct, Us

Stamford

Stamford, Connecticut, United States

Lead a team responsible for integrating diagnostic systems across various health organization departments, including Laboratory, Radiology, Mammography, Neurology, and Pulmonary. The role encompassed system integration leadership, application support, collaboration with department heads, successful leadership of a Robotic Process Automation (RPA) program, quality assurance, team management, and strategic planning.System Integration Leadership: Ensured seamless integration and functionality of diagnostic systems. They oversee the design, implementation, and maintenance of interfaces between different systems to create a cohesive healthcare infrastructure.Application Support: Provided comprehensive application support for diagnostic systems, the manager troubleshoots issues, resolves problems, and optimizes software and hardware performance within diagnostic departments.Departmental Collaboration: Collaborating closely with department heads in Laboratory, Radiology, Mammography, Neurology, and Pulmonary, the manager aligns diagnostic systems with specific departmental workflows to enhance efficiency and patient care.RPA Program Leadership: Successfully leading a Robotic Process Automation (RPA) program, the manager implements automation solutions to streamline routine tasks, reduce manual workload, minimize errors, and improve overall operational efficiency.Quality Assurance: Ensuring diagnostic systems comply with healthcare regulations and standards, the manager implements best practices to maintain data accuracy, security, and patient confidentiality.Team Management: Leading and developing a diverse team of professionals, the manager provides mentorship, training, and fosters a collaborative work environment.Strategic Planning: Developing and implementing strategic plans, the manager ensures continuous improvement of diagnostic systems and integration processes, staying informed about emerging technologies and industry trends.

Stamford, Ct

I lead a dedicated team of analysts responsible for designing, implementing, and maintaining seamless integration across all hospital systems. Our primary focus is on providing robust support for applications within the Radiology, Cardiology, and Mammography departments.Key Responsibilities:Integration Leadership: Spearheading strategic initiatives to enhance and streamline integration processes across diverse hospital systems.Team Management: Leading a skilled team of analysts, fostering collaboration, and promoting innovation for successful project outcomes.Imaging Application Support: Overseeing support and optimization of Radiology, Cardiology, and Mammography department applications.Achievements:Successful implementation of cutting-edge integration solutions, improving data flow and operational efficiency.Seamless upgrades and maintenance of critical hospital systems, minimizing downtime and maximizing performance.Enhanced functionality and reliability of Imaging applications through proactive support and continuous improvement.

Stamford, Connecticut

Required to have advanced knowledge and expertise specific to Integration tools, applications, PACS and supporting imaging systems and their integration. Performed a major role in researching ways to integrate systems (Applications and Clinical devices). Acted as a business liaison to assigned clinical departments within Stamford Health System. Responsible for ensuring the Healthcare Information System (HIS) functioned as intended and optimized the system by leveraging available integration and functionality. With advanced knowledge of the system applications, responsible for researching and resolving system problems as part of daily operational support. Cooperatively interacted with co-workers and other hospital employees of assigned departments in designing workflows, integrating systems to optimize use of the application while increasing productivity and patient safety. Offered recommendations to the Department Manager in the overall design, implementation, training, documentation, operation and support of assigned HIS systems, databases, interfaces and reports. Acted as a Project Manager and managed many key implementations and system upgrades within the Health System. When necessary, served as back up for the Department Manager.

Stamford, Connecticut

Acted as a business liaison for ancillary departments within the health system to ensure that issues are uncovered and recognized before they become critical problems. Understands core system processes, workflows and interdependencies for these departments and trained co-workers and aids in the research of reported issues and the implementation of resolutions. Provided input to the Applications Manager surrounding strategy, design, implementation, maintenance, budget and staffing for daily activities and projects. Responsible for overseeing the quality of work and productivity of projects and maintenance tasks for the applications staff. Provides input into staff performance and documents mid-year and annual performance appraisals for applications staff.Ability to independently troubleshoot and resolve complex business issues and provides systems solutions that improve business operations. Multi-tasks across numerous applications and projects, possessing a strong teamwork ethic and promoting same across the entire department.Provides ongoing maintenance and advancement for numerous HIS applications, databases, interfaces. Is fully responsible for the planning, design, implementation, testing, training, documentation and ongoing operational efforts of the HIS applications. Familiarity with the server configuration, client installation, data transfer formats including HL7 layouts and application backup & restoration procedures for each of the applications.Assumes responsibility for all application related projects by coordinating with IS PMO and other departments as necessary to ensure proper communication and execution. This includes design and architecture definition as appropriate, project planning, change management coordination, vendor integration and coordination, user / department communication / notification, etc.

Stamford, Connecticut

Acted as a business liaison to Laboratory, Pathology, Infectious Disease, Radiology and Pharmacy Departments within Stamford Health System to ensure that Healthcare Information System applications function as intended. Played a key role in researching and resolving software problems as part of daily operational support. Duties also included the maintenance and advancement of HIS applications; the planning, implementing, testing, documentation and training on applications; and the investigation, resolution and notification of issues escalated through Help Desk tickets. Lead the implementation in the project manager role of multiple HIS modules, applications or major release upgrades within the Hospital or Hospital System, as requested. - As part of a team evaluated and implemented an interface solution for physician’s offices to retrieve Laboratory, Pathology and Radiology results, help grow the hospitals Outreach business, and offer an interface solution of eClinicalWorks to Stamford Health Integrated Practices.- Created HL7 interfaces with numerous third-party applications, which required development to the HL7 message using the Cloverleaf Interface Engine to meet vendor specifications.- Worked with Capsule Technologies to develop the first DataCaptor to Meditech PCS interface for medical devices such as ventilators and vital sign monitors. - Interfaced numerous laboratory instruments, Point of Care and reference laboratory (Meditech SORR) interfaces.- Lead projects involving Medical Staff office, Case Management and Marketing capturing additional functionality with Midas Seeker/CM applications.- Created rules in the Meditech Pharmacy module to alert physicians and enhance medication ordering within CPOE.- Offered organization-wide support for all clinical applications and performed other related duties as assigned or requested to maintain a high level of service.

Stamford, Connecticut

Performed standard responsibilities of a Senior Medical Technologist. Trained and mentored other medical technologists within the department. Was responsible for the daily maintenance and improvement of the Laboratory Information Systems which included laboratory applications and instrument interfaces. - Lead the team of laboratory personnel during the implementation/conversion of the Meditech v5.5 c/s LIS from Horizon Lab LIS. Was responsible for maintaining timelines, eliminating barriers and reporting project status to the Executive Steering Committee.- Designed, built and maintained dictionaries within Meditech LIS.- Evaluated hardware and system abilities to streamline laboratory workflow, decrease result turn-around time and improve patient safety.- Designed reporting scheme using Meditech Telecomm functions and Forward Advantage Faxing solution to develop a quick and reliable outpatient report helping to support a Laboratory Outreach program. - Worked with other departments to improve system functions and improve patient care in OE, PHA, ADM and EMR.- Designed and validated system rules and calculations allowing the system to perform tasks reducing the risk of human error.- Created, validated and maintained dictionaries for Instrument and Reference Laboratory Interfaces.- Designed and created Specimen labels, Patient Reports, Laboratory Management Reports, Pathology Patient Reports and Pathology Management Reports using the appropriate editors.- Lead the team of laboratory personnel to test and validate the Meditech system resulting in a successful conversion to Meditech c/s v5.5 SR2.

Stamford, Connecticut

- Helped design, implement and train employees for the upgrade of the Progress laboratory information system to the McKesson HBOC (Horizon) laboratory information system.- Troubleshot hardware and software of Microbiology instruments. Documentation and reporting of discovered bugs within the system. Tested and trained staff on software upgrades.- Microsoft Office products used during technical writing for the creation and modification of laboratory procedure manuals, presentations to the laboratory staff and the building of a database that included tests performed by the laboratory.- Validation studies created/performed on new equipment and tests to be performed within the laboratory.- Routine microbiology techniques to process bacterial, fungal, viral and parasite specimens for the identification and treatment options of potential pathogens.

Stamford, Connecticut

- Routine microbiology techniques to process bacterial, fungal, viral and parasite specimens for the identification and treatment options of potential pathogens.-Trained new employees and resident physicians.- Trained new employees in the Meditech Magic Laboratory Information System.- Assessed potential laboratory hazards and created a manual of guidelines for compliance with OSHA standards.

Bachelor Of Science (Bs), Microbiology And Immunology

Activities and Societies: Kappa Alpha Order, Beta Beta Beta

Master'S Degree (Pending), Microbiology

Certificate In Information Technology Administration, Information Technology