Craig Baker Email & Phone Number

Southampton, England, United Kingdom

Promoted to Junior Project Manager within the People (HR) Planning & Change Team, providing governance and planning support to deliver People (HR) sponsored activities. Responsible for managing the People Portfolio including monitoring and reporting of initiatives.Engage and collaborate with business leads, sponsors and stakeholders to document and track milestones, actions, risks and issues using project management tools such as Project Control Sheets (PCS), project plans and Terms of… Show more Promoted to Junior Project Manager within the People (HR) Planning & Change Team, providing governance and planning support to deliver People (HR) sponsored activities. Responsible for managing the People Portfolio including monitoring and reporting of initiatives.Engage and collaborate with business leads, sponsors and stakeholders to document and track milestones, actions, risks and issues using project management tools such as Project Control Sheets (PCS), project plans and Terms of Reference (TOR) documents to deliver projects within time, resource and scope. Adhere to HESS policies, completing all relevant compliance related training and follow project governance. Act as Data Steward for the Planning & Change team to maintain data security and GDPR compliance. Show less

Southampton, England, United Kingdom

Project Executive within the People Planning & Change Team, providing governance and planning support to deliver People sponsored activities. Responsible for maintaining the People Strategy document, ensuring IRFs are submitted by PLT senior stakeholders.Engage and collaborate with business leads, sponsors and stakeholders to document and track milestones, actions, risks and issues by maintaining the Project Control Sheets (PCS), project plans and Terms of Reference (TOR) documents to… Show more Project Executive within the People Planning & Change Team, providing governance and planning support to deliver People sponsored activities. Responsible for maintaining the People Strategy document, ensuring IRFs are submitted by PLT senior stakeholders.Engage and collaborate with business leads, sponsors and stakeholders to document and track milestones, actions, risks and issues by maintaining the Project Control Sheets (PCS), project plans and Terms of Reference (TOR) documents to deliver projects within time, resource and scope. Attend bi-monthly Perform Admin meetings and member of the Project Management Peer Support Group (PM PSG) to share and gather knowledge to develop personal skills as well as identify opportunities for continuous improvement. Act as Data Steward for the Planning & Change team to maintain data security and GDPR compliance.Achievements include:o Delivery of a new Shore & Fleet Recognition scheme.o Worked in collaboration with Director, People Services to identify requirements and deliver a solution that included 130+ processes being mapped, a team structure review and the implementation and embedding of Operations and Continuous Improvement Plans.o Rollout of a new Corporate driven Professional Development Records (PDRs) framework for 1st, 2nd and 3rd Deck, Engine and Technical colleagues by ensuring the project toolkit such as the PCS is maintained and managed effectively.o Introduced new Ways of Working (WoW) for monthly PLT People Portfolio reporting including new charts that provided an illustration of the planned initiatives to ensure they are scheduled and delivered within agreed timeframes.o Nominated in 2022 and 2023 for individual Culture Essential (CE) awards for demonstrating our Improve and Listen & Learn, 2021 CE Team of the Quarter and 2022 CE Team of the year award winner.o Recognised as Talent and enrolled on the Charting my Success programme, completed Aug 2022. Show less

Southampton, England, United Kingdom

Maritime Analyst on a 4-month FTC as maternity cover in the Performance, Information and Analytics (PIA) team of the Maritime Department.Responsible for providing insights through analysis of company data to identify opportunities for continuous improvement. Collated, created and managed Management Information reporting, working closely with the business to understand, identify, design and deliver strategic, operational reporting requirements bringing them to a centralised… Show more Maritime Analyst on a 4-month FTC as maternity cover in the Performance, Information and Analytics (PIA) team of the Maritime Department.Responsible for providing insights through analysis of company data to identify opportunities for continuous improvement. Collated, created and managed Management Information reporting, working closely with the business to understand, identify, design and deliver strategic, operational reporting requirements bringing them to a centralised point.Collaborated with stakeholders across the Maritime Department and wider business structure to promote the use of data and information. Used Microsoft Excel formulae and tools including VLOOKUP, IF statements, Pivot Tables and Pivot Charts. Employed Business Objects (BOXI) to build scheduled reports.Informative reports were sent to all relevant stakeholders in a timely manner in accordance with set KPIs. Responded to feedback and put forward suggestions as part of the continuous improvement of reports further increasing their benefit. Show less

Southampton, England, United Kingdom

Warehouse Operative on the Preload Shift in the regional distribution centre.Working in a fast-paced environment to sort and load commercial and residential parcels onto multiple delivery trucks as per daily loading schedules.Applying spatial orientation, organisational and time management skills to ensure all parcels are loaded correctly, securely and in a safe manner. Adapting to changing load plans and loading dangerous goods items as per company policy.Correctly… Show more Warehouse Operative on the Preload Shift in the regional distribution centre.Working in a fast-paced environment to sort and load commercial and residential parcels onto multiple delivery trucks as per daily loading schedules.Applying spatial orientation, organisational and time management skills to ensure all parcels are loaded correctly, securely and in a safe manner. Adapting to changing load plans and loading dangerous goods items as per company policy.Correctly loaded trucks help assist delivery drivers quickly locate packages to achieve delivery targets. Show less

Southampton, United Kingdom

Technical Controller within the Maritime department of the UK’s largest cruise ship operator working in line with the asset management plan to maintain the safety and security of ships, colleagues and guests at sea.Processed service requests raised by ships staff for statutory, planned or unplanned maintenance, in a timely manner to ensure ships remained compliant with International Maritime Organisation (IMO), flag and port state regulations.Collaborated with key stakeholders… Show more Technical Controller within the Maritime department of the UK’s largest cruise ship operator working in line with the asset management plan to maintain the safety and security of ships, colleagues and guests at sea.Processed service requests raised by ships staff for statutory, planned or unplanned maintenance, in a timely manner to ensure ships remained compliant with International Maritime Organisation (IMO), flag and port state regulations.Collaborated with key stakeholders, both ship and shore, as well as external vendors to facilitate service attendances to perform the requested maintenance. Used SpecTec’s Asset Management Operating System (AMOS), Microsoft Excel, Oracle Markview and IBM Lotus Notes to coordinate with service providers to process Request for Quotations (RFQs), issue Purchase Orders, obtain security clearances and receive confirmation of works completion. As a critical business function, also formed part of the Crisis Management Structure.Frequently met and exceeded key performance indicators to ensure service requests were processed within the target timeframe. Processed invoices in Oracle Markview to reduce risk of incurring additional costs. Show less

Southampton, United Kingdom

Senior Advisor within the Port Operations team of the Maritime Department. With a fleet of 10 cruise ships Carnival UK annually visits over 270 different ports, engaging approximately 600 different waste management vendors.Tasked with the continuous development and distribution of a new Port Waste Planning Tool to support the fleet to understand waste offload services available for each port and their environmental compliance, capabilities and costs.Led communications between… Show more Senior Advisor within the Port Operations team of the Maritime Department. With a fleet of 10 cruise ships Carnival UK annually visits over 270 different ports, engaging approximately 600 different waste management vendors.Tasked with the continuous development and distribution of a new Port Waste Planning Tool to support the fleet to understand waste offload services available for each port and their environmental compliance, capabilities and costs.Led communications between Port Agents, waste management vendors and CUK Environmental Department to identify available MARPOL Annex I, IV and V waste services. Developed an assessment process to analyse vendor compliance in accordance with MARPOL and Company regulations. Used Microsoft Excel, Excel VBA and Macros to enhance and expand the scope of the tool. Gathered feedback from ship staff to improve the clarity of the tool and the information collated.Developed a Waste Management Vendor Identification and Assessment process incorporating a Port Waste Planning Tool and Waste Management Duty of Care Forms that was adopted by Carnival UK and recognised by Carnival Corporation & Plc as best practice. Show less

Southampton, United Kingdom

One of Southampton’s most highly rated restaurants serving Italian small plate dishes plus a range of beers, wines and cocktails in an intimate setting with seating for approximately 50 guests, with over 100 covers served per evening.Tasked with day to day operations whilst also responsible for cashing up, ordering stock, machine & equipment maintenance, comparing supplier costs, menu development, creating and promoting cocktails of the week, staff scheduling, meeting GP targets for… Show more One of Southampton’s most highly rated restaurants serving Italian small plate dishes plus a range of beers, wines and cocktails in an intimate setting with seating for approximately 50 guests, with over 100 covers served per evening.Tasked with day to day operations whilst also responsible for cashing up, ordering stock, machine & equipment maintenance, comparing supplier costs, menu development, creating and promoting cocktails of the week, staff scheduling, meeting GP targets for both wet stock and labour costs as well as staff training.Supported back of house and front of house colleagues to deliver a high level of customer service. Analysed sales data to create and update drink stock par levels to optimise stock ordering. Used Microsoft Office to update sales reports, created templates and distributed gratuities to staff. Provided training and step-by-step quick reference guides for making cocktails.Achieved frequent positive feedback from customers regarding food, drink and customer service, including a high volume of 5 star reviews on Tripadvisor, strong and consistent gratuities, increased weekly sales and minimal stock shortages. Show less

Whiteley

I joined the Aerospace team at Matchtech to allow me to combine my recruitment experience with my Aviation degree. My First Class degree in Aviation Technology means that I already have a strong understanding and knowledge of the Aviation industry. Combining this with my passion and experience in recruitment means I am well placed to provide the best solutions to meet current trends and needs.Working in a 360° role to recruit Manufacturing staff within the Aerospace Industry on a… Show more I joined the Aerospace team at Matchtech to allow me to combine my recruitment experience with my Aviation degree. My First Class degree in Aviation Technology means that I already have a strong understanding and knowledge of the Aviation industry. Combining this with my passion and experience in recruitment means I am well placed to provide the best solutions to meet current trends and needs.Working in a 360° role to recruit Manufacturing staff within the Aerospace Industry on a contract basis both within the UK and Internationally. Show less

Southampton, United Kingdom

Working on a commercial desk covering a wide range of industries, I specialise in introducing permanent staff to business' in Southampton, Hedge End, Nursling and Chilworth. Based in Southampton city centre, we are easily accessible and meet immediately available, skilled and reliable candidates every day. Founded in 1960, with more than 3,000 employees across 180 locations, REED Global are a family owned business that puts the jobseeker first – wherever they are. Aimed at career-minded… Show more Working on a commercial desk covering a wide range of industries, I specialise in introducing permanent staff to business' in Southampton, Hedge End, Nursling and Chilworth. Based in Southampton city centre, we are easily accessible and meet immediately available, skilled and reliable candidates every day. Founded in 1960, with more than 3,000 employees across 180 locations, REED Global are a family owned business that puts the jobseeker first – wherever they are. Aimed at career-minded individuals, we recognise that taking the next step isn't always easy, and that there's more to recruitment than simply posting roles on a job board.Reed Specialist Recruitment is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting, across more than 20 specialisms.reed.co.uk was established in 1995 and has since become the UK's leading commercial jobsite. reed.co.uk receives over 1.5 million job applications per month, with over 12,000 recruiters registered. The integration of REED's online and physical presence has resulted in a database of over 2.5 million jobseekers registered worldwide - online and through the REED office network. Show less

Southampton, United Kingdom

I joined the team at one of the most successful and popular restaurants in Southampton in order to apply and develop my abilities in a larger and busier venue. In particular, the role involved working closely with the owner who has been successful during his long career in hospitality, and therefore presented an ideal opportunity to learn and grow. Reportable to the General Manager and responsible for the day to day running of the business, managing the bar and restaurant teams, cash up and… Show more I joined the team at one of the most successful and popular restaurants in Southampton in order to apply and develop my abilities in a larger and busier venue. In particular, the role involved working closely with the owner who has been successful during his long career in hospitality, and therefore presented an ideal opportunity to learn and grow. Reportable to the General Manager and responsible for the day to day running of the business, managing the bar and restaurant teams, cash up and securing the venue. Show less

Sarisbury Green

Originally started as bar supervisor. Responsibilities included managing the front of house team, meeting and greeting customers and ensuring a smooth operation of service. Opening and closing the bistro, conducting staff briefings, carrying out end of day cash-up, and securing the building.To improve my range of skills and to take advantage of my own strengths in numerical reasoning and organisational skills I moved into a more administrative role. This enabled me to take on new tasks… Show more Originally started as bar supervisor. Responsibilities included managing the front of house team, meeting and greeting customers and ensuring a smooth operation of service. Opening and closing the bistro, conducting staff briefings, carrying out end of day cash-up, and securing the building.To improve my range of skills and to take advantage of my own strengths in numerical reasoning and organisational skills I moved into a more administrative role. This enabled me to take on new tasks and challenges. New tasks include working more closely with the senior management team to process the weekly financial reporting, to order stock each week, produce and distribute the staff rota, update the bistro website and program the EPOS till software. Personal License Holder issued by New Forest District Council - August 2014Matthew Clark Wine and Champagne FLOW training – October 2014Emergency First Aid at Work - November 2014 Show less

Sydney, Australia

Working full time as a supervisor in a popular craft beer venue. Working closely with the managers to ensure the successful operation of the business by recognising and adapting to it's changing variety of needs. I was responsible for the venue set-up overseeing weekly and monthly events and for cellar management. Extra duties extended to managing and closing the venue (including cash-up and setting venue security) when the managerial staff are unavailable. Maintaining RSA compliance.

Sydney, Australia

Working in one of Sydney's oldest and busiest pubs in the heart of The Rocks. Part of the floor team delivering customer's food and maintaining a clean and tidy venue. Working closely with the management and kitchen teams to deliver very high standards and to address and resolve any problems that may arise. Part of the cellar management team responsible for receiving weekly stock deliveries and maintaining a clean and safe cellar environment.

Southampton, United Kingdom

Working in a factory environment with a variety of power tools to manufacture and install hovercraft air cushion loop systems. Occasionally working off site to install replacement systems or to make repairs.

Bachelor Of Science - Bs, Aviation Technology With Pilot Studies, First Class

Modules include Flight Mechanics, Principles of Air Navigation, Route Planning, Airline and Airport Management, Airline Start-up.

Education record

A Levels in Mathematics (B), Physics (C) and Further Mathematics (D) as well as an AS Level in Chemistry (C).

Education record

11 GCSEs: A to C including Maths, Physics and English GNVQ: Distinction in Manufacturing