Financial IssuesA. Reviewing balance sheet and P/L statementsB. Direct Controller with operating statement and accounting accuracyC. Banking relationshipsD. Cash managementEmployee IssuesA. General morale – lead by exampleB. Employee benefitsC. Employee policy – HandbookD. Employee recognitionE. Communication with Sr./Exe managementF. Compensation programs in concert with GSMPlanning for SuccessA. Establish forecast process and develop planB. Follow our agreed upon process to grow the companyC. Determine what image and business philosophy that will work for us.D. Develop and cultivate our dealership mission.Customer RelationsA. Manufacture CSI expectations; Maintain scoring in excess of market/district B. Be seen; daily walk through of all departments. See and meet our customers when available. Lead by example.C. Community relations and involvement.D. Complaint handling when unresolved by GM.E. Open door policy with every customerPhysical PlantA. Repairs/Improvements of facilitiesB. General appearance and maintenance.Direction of GMA. Daily communication with GM on major issues (not routine)B. Monitor dealership performance with GMC. Set standards that GM must achieveD. Require to be approved by manufactures through required trainingGeneral ItemsA. Contractual relationships with manufacturesB. Insurance-property and liabilityC. Data processing-DCS-BDC-E commerceD. Fixed equipment investmentsE. Expansion requirementsF. Monitor growth, determine course of actionGeneral Position RequirementsA. Maintain relationships with manufactures and lenders regarding routine matters. B. Daily communication with Dealer on non-routine matters.C. Responsible for vehicle market share and CSI performanceD. Conduct daily/monthly scheduled meeting with management group in a professional matter and environment.