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Craig Freestone Email & Phone Number
Service Quality Manager
at
HSBC
1 work email found
@lloydsbank.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Quality Manager
Location
Albrighton, England, United Kingdom
Company size
Who is Craig Freestone? Overview
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Quick answer
Craig Freestone is listed as Service Quality Manager at HSBC, a company with 186860 employees, based in Albrighton, England, United Kingdom. AeroLeads shows a work email signal at lloydsbank.com and a matched LinkedIn profile for Craig Freestone.
Craig Freestone previously worked as Senior Manager Cloud Optimisation at Lloyds Banking Group and Senior Manager Cyber Cloud Risk at Lloyds Banking Group. Craig Freestone holds Bachelor Of Science - Bs, Computer And Information Sciences And Support Services, First from Leeds Beckett University.
Company email context
Email format at HSBC
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{first}.{last}@lloydsbank.com
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AeroLeads found 1 current-domain work email signal for Craig Freestone. Compare company email patterns before reaching out.
Profile bio
About Craig Freestone
Dynamic IT Professional with 25 years of experience in technical and senior leadership roles, specializing in IT Service Management and delivery across the ITIL framework. Proven track record in driving innovation, automation, and transformational initiatives. Recognized for effectively leading geographically dispersed teams to deliver exceptional outcomes and optimize operational efficiency. Strong technical background as a Database Administrator, enhanced by recent expertise in data analytics and robotics.
Listed skills include Banking, Change Management, Commercial Banking, Credit, and 12 others.
Current workplace
Craig Freestone's current company
Company context helps verify the profile and gives searchers a useful next step.
Hsbc
9 roles
Craig Freestone work experience
A career timeline built from the work history available for this profile.
Senior Manager Cloud Optimisation
Jul 2022 - May 2024
Senior Manager Cyber Cloud Risk
May 2021 - Jul 2022
Senior Manager Automation And Innovation
Responsible for a team of developers and business analysts tasked with shaping new and innovative ways for how Risk Division operates through automation. Responsible for liaising with the business teams to shape the scope of initiatives and to overcome challenges. In order to perform this effectively the role is responsible for creating and refining a.
Jul 2018 - May 2021
Cloud Service Manager
Responsible for the end to end business design for the cloud platform part of which is the primary day to day contact with the infrastructure cloud service provider. Responsible for providing effective leadership for the business maximising the outputs and quality of the cloud platform to meet the needs of our customers. Additionally responsible to drive.
Aug 2017 - Jul 2018
Senior Service Delivery Manager
Lloyds Banking Group
Responsible for a team of 6 permanent staff and 27 augmented offshore resources delivering database lifecycle management activities including provisioning, patching, currency and decommissioning services to the Bank. Additional responsibility to create an automation function to streamline the core team responsibilities with the end focus of delivering.
Jan 2015 - Jul 2017
Senior Service Delivery Manager
Primary role of leading a highly skilled support team made up of eight UK based and twelve offshore DBA’s. The core responsibility of the role was ensuring service stability for the SQL Server estate with secondary responsibilities to Oracle and DB2 platforms. Accountable for liaising with 3rd party vendors, negotiation of contracts and delivery of new.
Jan 2012 - Jan 2015
Service Delivery Manager
Responsible for a team of 8 skilled DBA's accountable for the delivery of all DB2 artefacts ensuring delivery within time and budget. Contribute to the development and maintenance of the strategic roadmap and supporting policies for DB2. Assist with the 5 year financial plan and quarterly reforecast for software licenses and maintenance as required..
Jun 2010 - Jan 2012
Senior Database Administrator
Assist with database design to implement logical data definitions. To provide appropriate physical database design, integrity, recovery and audit procedures to protect data held in line with regulatory requirements. Planning and co-coordinating technical support to GT and Business Systems applying technical expertise to maintain agreed service levels which.
Jul 2002 - Jun 2010
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 186860 employees →
DM
Derinsola Makinde
Colleague at Hsbc
United Kingdom, United Kingdom
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VM
Vijay Malik
Colleague at Hsbc
India, India
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JW
Jeff Wong
Colleague at Hsbc
Hong Kong SAR, Hong Kong
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LG
Lydia Griggs
Colleague at Hsbc
Greater London, England, United Kingdom, United Kingdom
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BW
Bill Wen
Colleague at Hsbc
Guangzhou, Guangdong, China, China
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MC
Moki Cc
Colleague at Hsbc
Malaysia, Malaysia
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PK
Pam Kooner
Colleague at Hsbc
Bromley, England, United Kingdom, United Kingdom
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MJ
Ma Jose Mansilla
Colleague at Hsbc
Concepción, Tucumán, Argentina, Argentina
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GL
Goodfreid Lara
Colleague at Hsbc
Toluca, México, Mexico, Mexico
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RB
Rishabh Baranwal
Colleague at Hsbc
Bengaluru, Karnataka, India, India
View →
Derinsola Makinde
Colleague at Hsbc
United Kingdom, United Kingdom
View →
VM
Vijay Malik
Colleague at Hsbc
India, India
View →
JW
Jeff Wong
Colleague at Hsbc
Hong Kong SAR, Hong Kong
View →
LG
Lydia Griggs
Colleague at Hsbc
Greater London, England, United Kingdom, United Kingdom
View →
BW
Bill Wen
Colleague at Hsbc
Guangzhou, Guangdong, China, China
View →
MC
Moki Cc
Colleague at Hsbc
Malaysia, Malaysia
View →
PK
Pam Kooner
Colleague at Hsbc
Bromley, England, United Kingdom, United Kingdom
View →
MJ
Ma Jose Mansilla
Colleague at Hsbc
Concepción, Tucumán, Argentina, Argentina
View →
GL
Goodfreid Lara
Colleague at Hsbc
Toluca, México, Mexico, Mexico
View →
RB
Rishabh Baranwal
Colleague at Hsbc
Bengaluru, Karnataka, India, India
View →
1 education record
Craig Freestone education
FAQ
Frequently asked questions about Craig Freestone
Quick answers generated from the profile data available on this page.
What company does Craig Freestone work for?
Craig Freestone works for HSBC.
What is Craig Freestone's role at HSBC?
Craig Freestone is listed as Service Quality Manager at HSBC.
What is Craig Freestone's email address?
AeroLeads has found 1 work email signal at @lloydsbank.com for Craig Freestone at HSBC.
Where is Craig Freestone based?
Craig Freestone is based in Albrighton, England, United Kingdom while working with HSBC.
What companies has Craig Freestone worked for?
Craig Freestone has worked for Hsbc and Lloyds Banking Group.
Who are Craig Freestone's colleagues at HSBC?
Craig Freestone's colleagues at HSBC include Derinsola Makinde, Vijay Malik, Jeff Wong, Lydia Griggs, and Bill Wen.
How can I contact Craig Freestone?
You can use AeroLeads to view verified contact signals for Craig Freestone at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Craig Freestone attend?
Craig Freestone holds Bachelor Of Science - Bs, Computer And Information Sciences And Support Services, First from Leeds Beckett University.
What skills is Craig Freestone known for?
Craig Freestone is listed with skills including Banking, Change Management, Commercial Banking, Credit, Db2, Disaster Recovery, Governance, and It Service Management.
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