Craig Freestone Email & Phone Number

London Area, United Kingdom

Shoreditch, England, United Kingdom

•Spearheaded the management of up to four Twitter accounts for The Sole Supplier, collaborating with renowned clients such as Nike and adidas. •Implemented a comprehensive social media strategy, incorporating both paid and organic content, resulting in significant increases in engagement and interactions across all accounts. •Achieved and surpassed revenue targets through strategic competitor analysis and regular review of analytics. •Played a key role in driving the business's success, contributing to notable increases in brand visibility and market presence.

Oxford Street London

•Transferred to flagship store of the company after delivering amazing results, demonstrating effective leadership, overseeing personal shopping, creating rotas, and managing floor operations during high-profile sneaker launches. •Successfully acquired and applied new skills, contributing to the enhancement of personal and team performance. •Enhanced floor management techniques, ensuring smooth operations during busy periods and improving overall store efficiency.

Bluewater Shopping Centre

•Promoted to Assistant Manager after showcasing exceptional skills in compliance, employee training, and customer service. •Led a major turnaround in the store, resulting in significant increases in figures and key performance indicators (KPIs). •Headed the sports & men’s department, contributing to an increased percentage breakdown of sales across departments.

Bluewater Shopping Centre

•Demonstrated effective sales driving and shop floor control, managing security and staff. •Gained proficiency in cashing up procedures and GDPR compliance. •Contributed to recruitment processes by conducting interviews with potential new starters.

Bluewater Shopping Centre

•Excelled in providing excellent customer service and demonstrated effective teamwork and individual performance. •Took ownership of the men's department, becoming a specialist and contributing to increased sales. •Learned merchandising techniques and successfully transitioned from a Christmas temp to a full-time role.