Craig Freestone Email & Phone Number

London Area, United Kingdom

Shoreditch, England, United Kingdom

• Spearheaded the management of up to four Twitter accounts for The Sole Supplier, collaborating with renowned clients such as Nike and adidas.
• Implemented a comprehensive social media strategy, incorporating both paid and organic content, resulting in significant increases in engagement and interactions across all accounts.
• Achieved and surpassed revenue targets through strategic competitor analysis and regular review of analytics.
• Played a key role in driving the business's success, contributing to notable increases in brand visibility and market presence.

Oxford Street London

• Transferred to flagship store of the company after delivering amazing results, demonstrating effective leadership, overseeing personal shopping, creating rotas, and managing floor operations during high-profile sneaker.
• Successfully acquired and applied new skills, contributing to the enhancement of personal and team performance.
• Enhanced floor management techniques, ensuring smooth operations during busy periods and improving overall store efficiency.

Bluewater Shopping Centre

• Promoted to Assistant Manager after showcasing exceptional skills in compliance, employee training, and customer service.
• Led a major turnaround in the store, resulting in significant increases in figures and key performance indicators (KPIs).
• Headed the sports & men’s department, contributing to an increased percentage breakdown of sales across departments.

Bluewater Shopping Centre

• Demonstrated effective sales driving and shop floor control, managing security and staff.
• Gained proficiency in cashing up procedures and GDPR compliance.
• Contributed to recruitment processes by conducting interviews with potential new starters.

Bluewater Shopping Centre

• Excelled in providing excellent customer service and demonstrated effective teamwork and individual performance.
• Took ownership of the men's department, becoming a specialist and contributing to increased sales.
• Learned merchandising techniques and successfully transitioned from a Christmas temp to a full-time role.