Craig Hayward

Craig Hayward Email and Phone Number

CTO | Lead Enterprise and Solution Architect | Programme and Portfolio Leadership | Low Code UKI Practice Lead @ Accenture
dublin, dublin, ireland
Craig Hayward's Location
Telford, England, United Kingdom, United Kingdom
Craig Hayward's Contact Details

Craig Hayward personal email

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About Craig Hayward

Highly experienced Technology, Architecture and Delivery Lead with over 20 years of experience in government and financial sectors. I am passionate about working with different clients and helping to resolve their challenges and support growth by benefitting from the latest technological advances and methods.An inspiring and motivational leader with excellent analytical, planning, organisational, communication and interpersonal skills and the ability and commitment to develop and deliver the technology vision of an organisation. Working across the whole lifecycle of delivery and applying the right methodologies, I have a breadth of experience and a proven track record of success.

Craig Hayward's Current Company Details
Accenture

Accenture

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CTO | Lead Enterprise and Solution Architect | Programme and Portfolio Leadership | Low Code UKI Practice Lead
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Craig Hayward Work Experience Details
  • Accenture
    Associate Director
    Accenture Apr 2022 - Present
    Birmingham, England, United Kingdom
    Leading the UKI Low Code Practice I am accountable for a number of different roles:- Practice Leadership including performance and people growth as well as delivering our future operating model and strategy- Sales Origination for predominantly Banking and Insurance clients (leveraging my previous client side roles and experience) as well as driving Hyper-personalisation and Process Intelligence propositions across multiple domains- Leading the relationship with Vendors in the UK to drive better collaboration, joint propositions and future strategy planning- Improving vendor branding internally across the different pillars and account teams within Accenture to maximise our opportunities as well as benefitting the One Accenture approach to solution delivery.- Building the relationship with delivery teams in India and Europe to ensure continued stability in delivery as well as growth for new client opportunities
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  • Accenture
    Client Role - Pega Solution Owner
    Accenture Feb 2023 - Dec 2023
    Swindon, England, United Kingdom
    Driving the design for a data-based Pega application to replace a legacy workflow tool for a major Banking client. Supporting the conversations with Pega leads at the organisation as well as Accenture and Pega account leadership. My design has enabled a rapid deployment over over 250 case types across a common case process with an ability to easily maintain change and growth.In parallel, I am part of the account leadership involved in a number of growth propositions using Pega to better enable the organisation to benefit from their existing license agreements as well as better establishing Pega as a strategic platform.
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  • Accenture
    Client Role - Architecture And Technology Lead
    Accenture May 2022 - Dec 2023
    London, England, United Kingdom
    Leading the technology implementation to a critical Public Sector Health client using Pega to drive increased automation and scalable capabilities. Replacing a legacy service, Pega needs to combine flexibility in design as well as exposing a a robust framework across a number of business critical processes. A future core system for the client, my role is to own the overall architecture design, manage the implementation of the approach, establish delivery principles and practices for the development teams and to manage a cross section of the client from CIO and Head of Digital to a growing number of SMEs and Project team
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  • Hsbc
    Head Of Technology
    Hsbc Jun 2021 - Apr 2022
    London, England, United Kingdom
    • Driving and owning the global technology strategy for Pega Decisioning Hub alongside AWS hosted platform for delivering Mobile notifications at scale• Leading a team of 100+ Engineers, Testers, Designers and Architects across India, China and Poland• Supporting senior business leadership across the global markets achieve greater revenue and cost saves• Collaborating with vendors and partners to maximise the use of the products and efficiency of their deployment and support as well as providing insights back to the underlying product design
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  • Hsbc
    Head Of Delivery
    Hsbc Dec 2019 - Jun 2021
    London, United Kingdom
    • Portfolio management across a $25m+ programme with 150+ employees• Delivery Leadership across multiple Global Projects for Mobile Messaging and Pega Decisioning• Senior Level Reporting, risk management and strategic portfolio and technology design• Global stakeholder management and embedding of bank wide transformation
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  • Hsbc
    Uk Technology Lead
    Hsbc Jun 2019 - Dec 2019
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  • Hsbc
    Interim Cto
    Hsbc Jan 2018 - Jun 2019
    London, United Kingdom
    Driving technology change and delivery across digital channels for wealth and insurance within HSBC Digital Services. Working with global teams to:- Design reusable components across journeys and markets- Maximise use of strategic platforms within the bank- Innovate products using emerging technology solutions- Reducing risk and maximising efficiency- Build the right sustainable operating model for the team- Deliver best in class experiences for HSBC customers
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  • Capgemini
    Managing Architect
    Capgemini Dec 2011 - Nov 2019
    Various
    Professional Experience• Enterprise and Solution architect for multiple digital projects• Managing architect across large programmes of work• Cross discipline, cross industry experience• Support of various proposals and delivery within FS UK• Highly experienced in Development and Application Support• Engagement Lead and Lead Developer for delivery of two streams of process improvement for major Australian bankExpertise and Competencies• Management and Consultancy skills including offshore engagement, project planning and business and technical design• PRPC from Pegasystems• UNIX OS, Shell Scripting, SQL via multiple platforms and Weblogic AdministrationProfessional Qualifications & Certifications• Certified Level 2 Software Architect• TOGAF Trained, SAFe Practitioner• Pega Rules Process Commander (PRPC)• Capgemini Engagement Management• Business Process Modelling for multiple platforms
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  • Capgemini Aspire
    Software Architect
    Capgemini Aspire Sep 2010 - Dec 2011
    Telford, United Kingdom
    • Managed, designed and developed complex data migration strategy between legacy PRPC system and upgraded, large and complex system• Moved in to higher level of Software Architect role looking across entire HMRC estate for potential BPM work• Led a technical proof of concept for large multi national insurance company collaborating with both a strategic partner and the client. Received excellent feedback from client and senior management for my approach• Lead development for enhancements to complex HMRC application for managing data transfers• Direct engagement with all teams for full system lifecycle including senior customers• Provided direct consultancy for changes and presented solutions across teams• Involved in all aspects of Design including large suite of changes to a complex managed data service. • Excellent customer and delivery focus ensuring all aspects of lifecycle are followed and provided governance for change and deployment• Widely recognised by customer and teams as a trusted, proactive and hard working leader within the development team and wider CoE.
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  • Capgemini Aspire
    Application Consultant
    Capgemini Aspire Dec 1997 - Sep 2010
    Telford
    • Managed, designed and developed complex data migration strategy between legacy PRPC system and upgraded, large and complex system• Moved in to higher level of Software Architect role looking across entire HMRC estate for potential BPM work• Led a technical proof of concept for large multi national insurance company collaborating with both a strategic partner and the client. Received excellent feedback from client and senior management for my approach• Lead development for enhancements to complex HMRC application for managing data transfers• Direct engagement with all teams for full system lifecycle including senior customers• Provided direct consultancy for changes and presented solutions across teams• Involved in all aspects of Design including large suite of changes to a complex managed data service. • Excellent customer and delivery focus ensuring all aspects of lifecycle are followed and provided governance for change and deployment• Widely recognised by customer and teams as a trusted, proactive and hard working leader within the development team and wider CoE.
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  • First Direct
    Enterprise Architect
    First Direct Apr 2016 - Dec 2017
    Leeds, United Kingdom
     Lead Enterprise Architect focusing on governance and process Business services lead architect for core banking features SAFe System Architect within the programme ART Delivering microservices based customer processes on new digital technical and dynamic platform Senior stakeholder management across IT and the Business functions
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  • The Co-Operative Bank Plc
    Domain Architect
    The Co-Operative Bank Plc Jun 2015 - Mar 2016
    Manchester, United Kingdom
    Domain Architect covering operation support, credit risk and financial crimePart of Architecture Management and associated governance practicesContinued delivery of the Capgemini managed serviceOversight across a number of projects and management over the architects within those projects
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  • The Co-Operative Bank Plc
    Solution Architect
    The Co-Operative Bank Plc Sep 2014 - Jun 2015
    Manchester
    Lead Architect on AML programme delivering Experian services for CDD and EDD checks as well as remediation workflowBegan work on the delivery of a Solution Architecture managed service in to the wider architecture function at the BankCreation of the processes, IP, resource plans and recruitment of the managed service functionSuccessful delivery of the managed service leading to a number of successful project engagements within the organisation
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  • The Co-Operative Bank Plc
    Solution Architect
    The Co-Operative Bank Plc Apr 2014 - Sep 2014
    Manchester
    Architect working as part of a large programme transforming the banks online digital presence using Kony. Working across a number of delivery streams supporting end to end design of core banking functions on to a new platform.Worked with multiple vendors supporting delivery of mainframe services through to UI specialist agencies delivering updated customer journeysSenior stakeholder management at architecture and business levels within the organisationLed to wider architecture role on client side
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  • The Pensions Regulator
    Process Architect
    The Pensions Regulator Feb 2013 - Mar 2013
    Brighton, United Kingdom
    Brief consultancy assignment for Process Modelling across organisation to create a framework and model for a major technical transformation programme in the future
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  • Hm Revenue & Customs
    Pega Consultant
    Hm Revenue & Customs Dec 2012 - Feb 2013
    Telford, United Kingdom
    Temporary re-assignment on previous team - delivered a significant improvement to the performance and supportability of a core PRPC application
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  • Anz
    Pega Engagement Lead
    Anz Dec 2011 - Sep 2012
    Melbourne, Australia
    • Managing teams of onshore and offshore resources across companies for major rewrite of national banking processes using PRPC 6.1 and Smart Dispute Framework (Melbourne, Australia)• Project managed Agile development running 3 week sprints across two separate streams of delivery• Undertook roles of Business Analyst, Senior Developer and Team Manager of 14 junior and senior people• Engaged with various project and business levels within client organization to shape technical and process solutions• Provided Business Development support for various opportunities across other major bank and insurance institutions
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Craig Hayward Skills

Pega Prpc Soa Pegasystems Prpc Enterprise Architecture Business Process Management Business Process Design Eai Agile Methodologies Solution Architecture Weblogic Xml Websphere Scrum Business Analysis Software Project Management Soap Business Process Sdlc

Craig Hayward Education Details

Frequently Asked Questions about Craig Hayward

What company does Craig Hayward work for?

Craig Hayward works for Accenture

What is Craig Hayward's role at the current company?

Craig Hayward's current role is CTO | Lead Enterprise and Solution Architect | Programme and Portfolio Leadership | Low Code UKI Practice Lead.

What is Craig Hayward's email address?

Craig Hayward's email address is cr****@****ire.com

What schools did Craig Hayward attend?

Craig Hayward attended The University Of Wolverhampton.

What skills is Craig Hayward known for?

Craig Hayward has skills like Pega Prpc, Soa, Pegasystems Prpc, Enterprise Architecture, Business Process Management, Business Process Design, Eai, Agile Methodologies, Solution Architecture, Weblogic, Xml, Websphere.

Who are Craig Hayward's colleagues?

Craig Hayward's colleagues are Nandini Ingale, Saikrishna P, Balamuralikrishnan S, Alok Kumar, Angelika P., Jaspinder Kaur, Kenneth Wortham.

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