• Senior QA responsible for the managing of a QA team, trending KPI's and reporting to the Technical Manager• Tracking and identifying trends in complaints, non conformance, near misses, concessions and micro results. Gathering the information and presenting to the technical team on a weekly basis.• Is part of the Customer complaints team responsible for implementing change by identifying root cause and implementing preventative actions.• Oversees the non conformance responses from both internal and suppliers to make decisions on whether the root cause and preventative actions are plausible and affective.• Ensures all daily weekly and monthly tasks are completed on time by the QA team.• Receives the Out of spec micro results and ensures all Out of spec finding are followed up with retest's, re-cleans and any other suitable corrective actions or investigations.• Responsible for Quality audits, GMP, HACCP, Internal audits, Glass & Hard Plastic, Line Audits and Hygiene adherence.• Works closely with the production team ensuring any quarantine items are promptly followed up and suggests rework ideas and oversees the rework and release of quarantine items.