Craig Loo Email & Phone Number

Projects• Build and maintain the Datacenter infrastructure that supports the NY office. Includes building VMWare cluster, Nimble storage, Citrix VDA environment. Hardware includes Dell servers, Nimble storage, HPE Moonshot blades, Cisco nexus switches.• Responsible for entire office move and build out. Project manager dealing with vendors, building management and obtaining services and products for new office.Responsibilities• Build and administer Microsoft windows infrastructure in NY. Build Domain Controllers, file, print servers. • Built Citrix environment; VDA with Hosted Desktop Infrastructure (HDI).• Administer and maintain NY office and Datacenter which includes all IT related issues.• Administer Active Directory including creating/maintaining Sites, DHCP, Group Policy, DFS, WDS.

• Support, maintain, build and upgrade existing server environments comprising of VMware and Microsoft Server 2012R2. • Support companies in the financial industry including hedge funds and private equity companies.• Administer Active Directory, DNS, DHCP, DFS, Sites, Group Policy Management, virtualization and backups. • Administer Microsoft Exchange on premise, multi-tenant and Office 365 environments. • Implement security and best practices for clients using two-factor authentication, group policies and permissions.• Create PowerShell scripts to administer and support clients.• Monitor overall health and update servers using Solarwinds N-central.• Web and Spam administration using McAfee, Symantec, Bluecoat and Mimecast• Backup and archiving administration using Axcient, EVault, Symantec, Veritas, Smarsh and Cloudberry

• Support entire NY office users, hardware and software including market data, video conferencing and various applications.• Implement, manage, monitor, and maintain operating systems, hardware, application services, and server-based applications. This includes installing, configuring, patching, upgrading, maintaining, and troubleshooting as needed.• Build and maintain servers as needed on site and cloud hosted environments.• Administer Active Directory including DNS, DHCP, Sites, and Group Policy Management.• Administer Exchange and Office 365, Windows 2012 servers including Hyper-V.

Server Application Support• Administer and support servers hosted in VCE VBlock with VMWare ESXi 5.5, Cisco UCS Servers and EMC VMAX storage using VMWare VCenter, Cisco UCS Manger and EMC Unisphere.• Build, configure and deploy VMs and templates.• Create PowerShell scripts and automated reports to manage systems and applications.• Administer and maintain Microsoft Exchange servers, mailboxes and public folders.• Provided Active Directory administration, which include maintaining users, groups and other objects; create Trust Relations and create DNS forwarding lookup zones.• Administer and monitor Microsoft System Center Operations Manager (SCOM). Created monitors and rules for Windows servers which included Microsoft SharePoint and BizTalk servers.• Perform health checks and monitoring the Windows servers for critical alerts and events, disk space issues and dependency services that are running on the servers on a daily basis.

• Supported 400+ desktop clients and applications including Bloomberg and Microsoft Office.• Build machines using Microsoft System Center Configuration Manager (SCCM) Operating System Deployment (OSD) and deployed applications through SCCM for Windows 7.• Support remote users with Citrix XenApps, XenDesktops, Blackberries, Good for Enterprise and RSA SecureID.• Create Powershell scripts that are used by Level 1 and Level 2 IT departments.

• Sole IT person who supported the NY office of all technology needs including support of PCs, servers, telecommunication, firewall administration, remote support and video conferencing. • Built and maintained Windows 2008, VMware ESXi, Blackberry Enterprise and Citrix Servers.• Provided Active Directory Administration, which included creating/deleting users, groups and other objects; created GPOs for software installations and policies; created DHCP scopes, leases, and reservations; generated DNS forwarding lookup zones.• Microsoft Exchange 2010 - Migrated mailboxes and public folders from Exchange 2007 to Exchange 2010; created mailboxes, public folders; administered and maintained exchange server.• Administered Juniper firewalls; set up policies, services and Mapped IPs (MIP).• Provided remote support including Citrix servers, Xenapp published applications, Remote Desktop and Terminal Servers.• Converted physical windows servers and PCs into virtual machines running on VMware ESXi.• Administered and supported IP PBX using Avaya Site Administrator running on Avaya MEDIA Server S8300.• Created login scripts; scripts to check applications/process and perform functions if threshold/criteria met; get/put files on ftp servers, encrypt/decrypt files; automated and streamlined tasks.

• System Administrator for Microsoft Servers, Microsoft Exchange, Unix, Citrix and many applications that are used throughout the company. Created and maintained all user accounts, groups, directories and permissions for all of the above.• Responsible for Active Directory Administration, which included creating/deleting users, groups and other objects; created GPOs for software installations and policies; created DHCP scopes, leases, reservations; generated DNS forwarding lookup zones.• Primary support for the President of company and senior executives with their technical needs. • Installed and maintained PCs and laptops at homes and travel for senior executives. Connected to company using T1 connections, VPN through Sonicwall routers and Citrix.• Built and maintained Microsoft Windows 2003 servers and Windows XP workstations.• Managed the system support department, which consisted of seven people, which supported primarily the trading floor as well as the entire New York office.• Worked on trading floor supporting portfolio managers and traders with computer and application needs. Applications include Microsoft Office, Bloomberg, Reuters, Bridgestation and Aspen Graphics.• Assisted senior executives, traders, portfolio managers and VIPs with technical issues on a daily basis.

Mba, Finance

Education record