Craig Metsch Email & Phone Number

Oak Brook, Illinois, United States

Bridgeview, Illinois, United States

• Assisted patrons through the answering of reference and readers’ advisory questions, utilizing the printing station, and providing technology assistance in regards to email and Microsoft Office’s Word and Publisher.
• In addition, provided assistance to circulation and youth services departments, recommended titles to the library director to purchase for the collection, processed interlibrary loan requests, and organized library.

Burbank, Illinois, United States

• Helped patrons in using the library’s online catalog, as well as accessing and utilizing email, Microsoft Office products, and the printing station.
• Also provided assistance to patrons in regards to reference and readers’ advisory services, created book displays, registered patrons for virtual and in-person programming, organized library materials, and processed.

Urbana-Champaign Area, Illinois, United States

• Assisted patrons in finding library materials of various mediums, and answered patrons’ general reference and readers’ advisory questions.
• Co-led book discussion programming for undergraduate students, created display boards, and organized library materials.

La Grange, Illinois, United States

• Organized the Historical Society’s archives in alphabetical order, tagged archived materials for public use, and weeded materials.

Burbank, Illinois, United States

• Registered patrons for both the Youth Services Department’s Summer Reading Program and general programs.
• Answered general reference and readers’ advisory questions via in-person or phone interactions, and assisted in constructing Take-and-Make craft kits.

Itasca, Illinois, United States

• Investigated and helped process claims submitted by policyholders and claimants, and examined photographs and statements.
• Recorded data in claims, and helped determine how a claim should be handled.

Bridgeview, Illinois, United States

• Performed library searches, executed data entry, and organized library materials.
• Conducted programs for children and teens aged 5-15, and assisted patrons of all ages in their information needs and interests (Intern: May 2018-August 2018).

Hodgkins, Illinois, United States

• Conducted interviews with members of the chamber, and wrote blog posts promoting the chamber's events.
• Researched the chamber's database in order to better the communication between the chamber, members, and community.

Urbana-Champaign Area, Illinois, United States

• Helped create the Kindergarten Readiness Goal Team Calendar for desktop and mobile use.

Urbana, Illinois, United States

• Wrote social media posts to promote the University of Illinois at Urbana-Champaign's College of Liberal Arts & Sciences.
• Participated in video interviews to help promote resources available in the College of Liberal Arts & Sciences, including academic and career advising.

La Grange, Illinois, United States

• Supported players by taking care of their bag, clubs, golf balls, providing yard distances, reading putts, and navigating the course.
• Adapted to working with new caddies and players on a daily basis.
• Fostered meaningful relationships with both caddies and players.

La Grange, Illinois, United States

• Provided excellent customer service by cleaning the members' clubs, golf carts and taking care of the golf range and members' bags.
• Trained new employees and worked with minimal supervision.

Master Of Science - Ms, Library And Information Science

Beta Phi Mu Spring 2022 Inductee

Bachelor Of Arts - Ba, History

Dean’s List: Fall 2017, Spring 2018, Spring 2019

Associate In Arts - Aa

Graduated with Academic Honors, 2017