Craig Miller Email and Phone Number
Craig Miller work email
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Craig Miller personal email
I work at Seattle Pacific University as a Business Systems Analyst. This means I listen to faculty and staff from a variety of disciplines to gather the requirements, hopes, and frustrations regarding their work software , combine these with technical know-how, significant insight from data, and a knack for problem solving, and whip up solutions that address those requirements, hopes, and frustrations. I then shepherd that solution from creation through the implementation process until it is a normal part of the day to day operations . I like bringing clarity to where there is confusion, automation to where there is dreary busywork, insight to where there is ignorance, and significance to where the meaninglessness can seem overwhelming. When I am not at work I like to set new PRs on my bicycle, conquer the next level of difficulty at the climbing gym, and play cooperative board games with my friends so that I don't subject them to the business end of my competitive spirit.
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Business Systems AnalystSeattle Pacific UniversitySeattle, Wa, Us -
Business Systems AnalystSeattle Pacific University Mar 2015 - Present• Business analysis on enterprise software solutions for staff and faculty. • Dashboard and report creation for the information technology, human resources, and finance departments. • Maintenance for enterprise-level applications and support for escalated support requests. -
OwnerMiller'S Insight, Llc May 2011 - Mar 2015• Analyzed current FinancePro software usage, proposed new processes, designed and wrote up feature requests. • Trained administrators and end users on how to configure and use FinancePro and AMS360 software. • Provided technical expertise on implementing new parts of the software.
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Product Support AnalystVertafore Jun 2009 - Feb 2011• Program management – gathering and assessing feature requirements from customers, feature design, writing acceptance criteria, feature review, demonstrating features to customers, bug prioritization, all using Scrum/Agile development methodology.• Support – troubleshooting first-level and escalated support cases, logging defects, and writing documentation. • Training – training new customer and new employees on using FinancePro, creating training videos. • Web development - creating notice templates in HTML and XSLT, creating PDFs with forms for use on websites. • Testing – completing test cases for software releases. • Sales – Performing sales demos and answering difficult software questions for potential customers. -
Product Support RepresentativeVertafore Mar 2006 - May 2009• Support – troubleshooting first-level and escalated support cases, logging defects, and writing documentation. • Training – training new customer and new employees on using FinancePro, creating training videos. • Web development - creating notice templates in HTML and XSLT, creating PDFs with forms for use on websites. • Testing – completing test cases for software releases. • Sales – Performing sales demos and answering difficult software questions for potential customers. -
Product Support RepresentativeFinancepro, Inc. Oct 2005 - Feb 2006• Support – troubleshooting first-level and escalated support cases, logging defects, and writing documentation. • Training – training new customer and new employees on using FinancePro, creating training videos. • Web development - creating notice templates in HTML and XSLT, creating PDFs with forms for use on websites. • Testing – completing test cases for software releases. • Sales – Performing sales demos and answering difficult software questions for potential customers.
Craig Miller Skills
Craig Miller Education Details
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Data Analytics In Business -
Bachelor'S Of Liberal Arts -
Analytics
Frequently Asked Questions about Craig Miller
What company does Craig Miller work for?
Craig Miller works for Seattle Pacific University
What is Craig Miller's role at the current company?
Craig Miller's current role is Business Systems Analyst.
What is Craig Miller's email address?
Craig Miller's email address is cm****@****spu.edu
What schools did Craig Miller attend?
Craig Miller attended Seattle Pacific University, Washington State University, Seattle Pacific University.
What skills is Craig Miller known for?
Craig Miller has skills like Sql, Customer Service, Account Management, Enterprise Software, Product Support, Saas, Team Building, Business Analysis, Data Analysis, Analytics, Tableau, R.
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