Assists in training of new staff.Mentors and assists staff as needed.Interviews and assesses needs of consumers.Arranges and coordinates appropriate services for the consumer.Develops and oversees an annual goal-oriented Service Plan on all consumers.Develops and sustains relationships between the consumer, family members and/or significant others.Completes numerous paperwork demands accurately and on time.Coordinates and attends meetings, at times including attending meetings along with consumers and families.Develops and maintains accurate and up-to-date consumer records including case notes.Monitors consumer progress within the services and keeps individuals including providers informed.Continually updates knowledge of both formal and informal resources offered in the community to better serve the consumers.Develops and writes reports and correspondence.Advocates on behalf of consumers.Arranges for financial liability assessments.Facilitates voluntary and involuntary commitments if necessary.Assists other staff, if necessary, during emergency situations with consumers

Monitor resident areas and activitiesCoordinate resident activities with other departmentsFacilitate discussion groups and educational programsIntervene in crisis situations to deescalate/physical intervention when necessaryComplete all required paperworkCommunicate with other staff to provide consistent care

Pulled orders from pick sheetAssisted supervisor with reviewing coworkers pulled ordersHandled will-call pickupsLoaded products on trucks for deliveryConductd inventory countsUnloaded delivery trucks and restocked product

Received incoming shipmentsHandled discrepanciesDealt with trucking personnel